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Gerald Kia of North Aurora

North Aurora, IL

Overview
Reviews
4.7
739 Reviews
Call Dealership (630) 907-0770
View Awards

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 739 reviews

November 10, 2021

They have always been great with trade ins and treating customers well. This is my 4th time in a row More

by dkell6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki, Alex Ortiz, Santos Vazquez
Report | Print
Nov 15, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for your loyalty with our dealership, we really appreciate your business! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 10, 2021

Martin was awesome with listening to my needs for a car. This is my second car with Gerald Kia of North Aurora. I am always recommending friends and family to go to them! More

by msannec82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Report | Print
Nov 15, 2021 -

Gerald Kia of North Aurora responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 08, 2021

I have already recommended a few close friends to Gerald Kia of north aurora! Low pressure to buy. Very informative about the products they sell. More

by chaz.jonassen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Esposito, Alan Romero
Report | Print
Nov 12, 2021 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 06, 2021

Alan did a great job, of helping me choose the right car for me. He was not being pushy, and any question I asked he could answer. Definitely has a lot of knowledge. More

by Anthonyneris1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Romero
Report | Print
Nov 09, 2021 -

Gerald Kia of North Aurora responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

November 02, 2021

Adil was very nice and informative will stay with him, although I’m not a big fan of GEARLD More

by xdavidg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula
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Nov 05, 2021 -

Gerald Kia of North Aurora responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 30, 2021

Great work friendly service. Santos was a great sales man professional and knowledgeable. Dot dot More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos Vazquez
Report | Print
Nov 03, 2021 -

Gerald Kia of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 28, 2021

Damian was very personable and worked hard to get us a deal we were happy with. The dealership overall was not pushy on upselling and worked with us through a few obstacles. More

by sscanlon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Nunez, Jacqueline Pierce
Report | Print
Nov 02, 2021 -

Gerald Kia of North Aurora responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 28, 2021

our saleman was awsome very nice and polite i will tell any i know about adil. thank you sir for my sister, she love her new car More

by james martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adil Fadlelmula, Alex Ortiz
Report | Print
Nov 02, 2021 -

Gerald Kia of North Aurora responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 26, 2021

This is our third vehicle purchased at this location. We worked with Westin Hawkins and he was great. Answered all our questions and was up front with everything. The only negative experience was we were th More

by Dde14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Westin Hawkins
Report | Print
Oct 28, 2021 -

Gerald Kia of North Aurora responded

Hello, thank you for taking the time to leave us this review. We appreciate your business and we look forward to working with you again in the future! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

October 22, 2021

They follow through with their contracts and Martin was very accomodting while we waited for management More

by collector4949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Martinez
Report | Print
Oct 26, 2021 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com

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