
Gerald Kia of North Aurora
North Aurora, IL
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Genuine Connection Matters Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was hel Tom was incredibly down to earth, friendly and genuine. With him, we never felt like he was simply trying to make a sale. Rather, his priority was helping us find the exact vehicle to meet our needs and he worked very hard to make that happen. Buying a vehicle is an overwhelming process and it's important to have sales folks that know how to connect with that human emotion. My husband and I are old school in that way. We prefer someone who knows the business they are in but who takes the time to establish genuine rapport with the folks they are dealing with. We will recommend Tom to anyone in search of a vehicle. Not just because he's a great salesperson but because he seems to be a decent human being. Well done! More
sales manager is a jerk Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and Thomas Wiencek did a very nice job of getting me to buy the car. I give him a 5 star rating. the sales manager on the other hand was a total jerk and because of this reason i will NEVER buy another car at this dealer. This purchase has been one of the most terrible buying experience of my entire life. I have been asked since buying this car by 3 different people if it's a good place to buy. I gave them my experience and told them to do what they want. One of the persons went to Elgin Napelton Kia and bought a car. If it wasn't for our salesman, Tom, i would have walked out. Your sales manager stated, " I have 5 people lined up behind you ready to buy a car." That's probably true but there are at least 100 car dealers around me I could have bought from. again, I'll have my service done there because of warranty, but I'll never buy another car from gerald kia. More
First Time Buyer Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my ca Me being a first time buyer I really needed someone like Derrick. He really helped me with everything from understanding the process to setting my car up to leave the lot. He was patient and very friendly he made the process so easy for me. I'm so thankful to him for working so hard. More
no pressure. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want.. Derrick Duff was easy to work with...i told him what i wanted, what i could afford, and there was no pressure to upsell me to something i didnt want....leased a 2017 and he walked me through the process easily.... More
Daniel Rudnicki IS THE BEST THERE IS! Daniel Rudnicki and his team at Gerald are the best! I did tons of research to find a Kia salesman that would not play games. He dealt with me over em Daniel Rudnicki and his team at Gerald are the best! I did tons of research to find a Kia salesman that would not play games. He dealt with me over email and was clear about the price and all details. When I came in, he was just as fantastic. Easy to work with, not pushy, nice and even got the price lower than we worked out via email. The finance people, the man that welcomed us at the door were all genuine and super cool. I looked around at over 6 dealerships to find a decent salesman. I went back to Gerald Aurora because I had such a good experience in 2013 when I leased my first Kia. My old salesperson was no longer there so I had to start over:( Turned out to be no big deal when I found Dan! I have been leasing for the past 2 cars and have dealt with a lot of bad and slimy car sales people. It was refreshing to deal with a car salesman that does not represent the old ways of doing business. I can't recommend him more highly. I live over 50 miles from the dealership but it was worth the trip to get the best price, best service and people that are not going to nickle and dime. LOVE my Kia Soul!!!!!!!! More
My experience was very good, Normally I avoid shopping for cars, my husband usually gies alone. We started the just looking at different cars and net Derrick. Derrick was very f Normally I avoid shopping for cars, my husband usually gies alone. We started the just looking at different cars and net Derrick. Derrick was very friendly, concerned what wecwere looking forehand why, and also tried to kerp our price point in kind. More
A Blessing Derrick Duff was great!! He literally spent 3 weeks on helping me get into an affordable car for my wife and I. Truly Recommend him!!!! Derrick Duff was great!! He literally spent 3 weeks on helping me get into an affordable car for my wife and I. Truly Recommend him!!!! More
Great people and experience. Gerald Kia of North Aurora are the best at what they do at selling cars and helping out the customer. Thomas Wiencek is great saleman, he was very hel Gerald Kia of North Aurora are the best at what they do at selling cars and helping out the customer. Thomas Wiencek is great saleman, he was very helpful through out the process and explain everything very well. He put up a battle to get me in a brand new Kia Optima and with a monthly payment that I was pleased with. I would recommend people to shop here for their next new or used vehicle. More
Excellent Car Buying Experience After many test drives and a lot of research, I decided I wanted to buy a Kia Optima. Derrick was great to work with and made the process as smooth an After many test drives and a lot of research, I decided I wanted to buy a Kia Optima. Derrick was great to work with and made the process as smooth and easy as possible. He truly cares and made me feel comfortable with the whole process. He worked hard to help us get a great deal. After working with Derrick in sales, I then worked with one of the finance managers, Ferris. Ferris made the finance process as quick and painless as possible. He made sure I understood the extended warranty options and such, but wasn't pushy about adding them. I was very happy with Derrick and Ferris. They were very courteous, professional, and a pleasure to work with! More
Tremendous Will Leite and Rigo Moreno were phenomenal in helping me find a great deal on a used car. Couldn't be happier with the experience and the vehicle. Will Leite and Rigo Moreno were phenomenal in helping me find a great deal on a used car. Couldn't be happier with the experience and the vehicle. More