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Gerald Kia of North Aurora

North Aurora, IL

4.7
739 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 739 reviews

September 03, 2015

Jason Kormos I would like to comment on the wonderful and detaied care that, Mr. Jason KormosI has given me when I came to look for a new car. He was every bit a More

by Joanne457
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Sep 04, 2015 -

Gerald Kia of North Aurora responded

Joanne, thank you for writing such an awesome review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Jason and Robert was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Thanks for your recommendation! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 31, 2015

Excellent Customer Service: Fabian Murphy Fabian Murphy did an excellent job in helping me find my kia soul he is a wonderful salesman he went above and beyond to help me. Even when I was leav More

by mwest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Sep 04, 2015 -

Gerald Kia of North Aurora responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Kia of North Aurora. It’s wonderful to hear that Fabian did a great job in assisting you. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 26, 2015

Great Experience We had already made our decision as to what vehicle we wanted to purchase prior to going to the dealership, and once we were there it was smooth saili More

by bubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Aug 30, 2015 -

Gerald Kia of North Aurora responded

What an enjoyable review to read, Bubbs! It is reassuring to know that Ed and the rest of our team provided you with a hassle-free and welcoming shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 25, 2015

Great Experience!! I needed a car very quickly and after doing some research online I decided that Gerald Kia had the best selection for my needs. My friend Ben Jenkins More

by jenmill614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Jenkins, Brian Shewalter, Muhammad Ali, Daniel Rudnicki
Aug 27, 2015 -

Gerald Kia of North Aurora responded

Jen, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know that you feel confident in your decision to choose Gerald Kia of North Aurora as your dealer. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork and we're glad to hear that Ben and Brian were able to show you that. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 24, 2015

I made the right decision Right when I stepped onto the lot I was warmly greeted by an employee. All of the people I worked with were very kind and respectful. Fabian Murphy wa More

by Hayden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy, Sean McKane
Aug 25, 2015 -

Gerald Kia of North Aurora responded

Thank you so much for taking the time to write this review, Hayden. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your wonderful experience with Fabian. Congratulations on the new vehicle! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 19, 2015

Great experience Ed was able to put me in the car I wanted for the right price. He made sure I was comfortable during the process. He's also very knowledgable of the v More

by Meagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Aug 22, 2015 -

Gerald Kia of North Aurora responded

We appreciate you for letting others know about your excellent car buying experience with Ed at Gerald Kia of North Aurora, Meagan. Enjoy your vehicle! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 18, 2015

This girl's got SOUL Marketing did a great job with those fun crazy dancing hamsters. I've wanted a Soul since they came out....FINALLY I own one!!! <3 it!! Handles bette More

by wyntervixen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Aug 20, 2015 -

Gerald Kia of North Aurora responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Soul. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Matt Gerald - mgerald@geraldauto.com

August 14, 2015

So happy with purchase I came in looking for a specific style/color/etc for my next car purchase. The car I wanted was not on the lot but they took the time to pick up the v More

by New kia owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Aug 18, 2015 -

Gerald Kia of North Aurora responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. At Gerald Kia of North Aurora, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear that we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook and Twitter; we offer exclusive specials for our likers and followers. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 10, 2015

Excellent car buying experiance Ed sensed my fear immediately I guided me through the sale without the pressure I felt at other dealerships. He understood my situation and worked ver More

by Vgoings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Shewalter, Ed Mierzycki
Aug 12, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this review. We are very happy to hear that Ed could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Gerald Kia of North Aurora any time! Take care. Sincerely, Matt Gerald - mgerald@geraldauto.com

August 01, 2015

Worked with us Jason was eager to help us out. Let us know when there was a good deal going on and worked with us on timing because we have a toddler and needed to More

by kjbags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Aug 04, 2015 -

Gerald Kia of North Aurora responded

Thanks so much for this 5-star review about your wonderful experience! We always enjoy hearing from our customers. I am pleased to hear that Jason has been helpful and accommodating during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you our commitment to this. We hope to work with you again in the future for any of your automotive needs! Sincerely, Matt Gerald - mgerald@geraldauto.com

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