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Gerald Kia of North Aurora

North Aurora, IL

4.7
739 Reviews

201 Hansen Boulevard

North Aurora, IL

60542

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Showing 739 reviews

May 02, 2015

Happy As Usual Always happy with the service here. Fabian was professional and courteous. While I paid slightly more than I wanted and got slightly less than I wan More

by slangley78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
May 04, 2015 -

Gerald Kia of North Aurora responded

Thank you so much for the great review of your experience at our dealership and especially with Fabian. All of the employees appreciate your loyalty to Gerald Kia of North Aurora. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Matt Gerald - mgerald@geraldauto.com

May 01, 2015

Excellent Service Kia of North Aurora has always provided excellent customer service. All the employees, specially Jaime Velasco and Fabian Murphy are very professional More

by Carmen J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaime Velasco, Fabian Murphy
May 04, 2015 -

Gerald Kia of North Aurora responded

Carmen, we cannot thank you enough for your wonderful review of Gerald Kia of North Aurora and for your referral! Great to hear that Jaime, Fabian, and the rest of our staff were able to provide you a wonderful shopping experience. It was a pleasure to assist you and please let us know when we can do so again! Matt Gerald - mgerald@geraldauto.com

April 21, 2015

Happy customer After visiting three other car dealerships that day I was pretty exhausted and really just wanted to call it quits. I was shown a vehicle that I fell More

by ajl514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Mierzycki
Apr 22, 2015 -

Gerald Kia of North Aurora responded

We appreciate you taking the time to write this review about our dealership. We strive to keep our guests satisfied and we're very happy to hear that Ed was able to take care of you and accommodate your needs. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Matt Gerald - mgerald@geraldauto.com

April 15, 2015

Top notch This is the 5th car my family has bought here over the years. Each time it gets better. Working with Jason Kormos was a great experience. Not once did More

by Jim6268
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kormos
Apr 16, 2015 -

Gerald Kia of North Aurora responded

Jim, we appreciate you giving us this review and 5-star rating! It is great to know your family has been doing business with us over the years. We’re glad to hear that Jason provided you with a great experience. Our customers mean everything to us and we are glad to have you as a loyal customer of Gerald Kia of North Aurora. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Matt Gerald - mgerald@geraldauto.com

April 03, 2015

Absolutely Awesome!!!! Patient and willing to work FOR you! Originally walked in as a fact finding mission and walked out with a 2015 Kia Soul. Even though I had an idea I wanted a Kia, it was the sales staff, More

by Brian Posdal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gerald, Brian Shewalter, Jason Kormos
Apr 06, 2015 -

Gerald Kia of North Aurora responded

Thanks you Brian! It was a pleasure working with you and your family!

Apr 06, 2015 -

Gerald Kia of North Aurora responded

Thanks you Brian! It was a pleasure working with you and your family!

March 31, 2015

Outstanding and Helpful I came in on New Year's 2015 to check out some cars. I got the car that I wanted. Danny Vargas, The Sales Consultant was very patient, understanding a More

by Aggie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 02, 2015 -

Gerald Kia of North Aurora responded

Thanks so much for going out of your way to write this great review! Danny is a vital member of the Gerald Kia of North Aurora team and he will surely be pleased to read the nice comments you left him. We strive to provide all of our patrons with 100 percent customer satisfaction and it's a pleasure to hear that he did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Matt Gerald - mgerald@geraldauto.com

March 31, 2015

Patient and not Pushy I was very happy with my experience with Gerald Kia that I recommended my sister to check it out. Fabian Murphy and again Danny Vargas, Sales Consulta More

by Aggie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Apr 02, 2015 -

Gerald Kia of North Aurora responded

Thank you for leaving us this terrific review and for your recommendations. It's a pleasure to read that Fabian and Danny provided you with a helpful and hassle-free service during your visit. We strive to keep our guests satisfied and we're glad that you were very happy with your experience with us. If there is anything more we can do for you please come back and see us anytime! Best regards, Matt Gerald - mgerald@geraldauto.com

March 30, 2015

PATIENT, FRIENDLY AWESOME!!! Being a first time buyer, I enjoyed my experience here. Fabian was very friendly and patient with me. He understood how much I was working with and wa More

by ninirose21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Apr 02, 2015 -

Gerald Kia of North Aurora responded

It was a pleasure to read about your first car buying experience with us. We're elated to hear that Fabian has been very friendly and accommodated your needs. Please let us know if there's anything else we can do for you. Best regards, Matt Gerald - mgerald@geraldauto.com

March 19, 2015

Fabian Murphy was the reason we bought there! Fabian was very helpful and pleasant. He was very patient with us! He was not a pressure person. Ed Sparta was very good in explaining the warranty si More

by Beatrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Mar 20, 2015 -

Gerald Kia of North Aurora responded

Beatrice, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Fabian and Ed will be thrilled to hear that their great customer service has made another satisfied customer. Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Matt Gerald - mgerald@geraldauto.com

March 06, 2015

Great experience Fabian was very patient with us and spent a total of over 10 hours with us. We finally picked the right car and got the right payment. More

by Cjohnson624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Murphy
Mar 12, 2015 -

Gerald Kia of North Aurora responded

Thank you for your great review! We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. Fabian is an asset to our team and will be thrilled to hear that his great customer service has made another satisfied customer. We appreciate your business, and keep us updated if there's anything else we can do for you. Also, follow us on Facebook and Twitter to stay in the loop with dealer news and specials. Best regards, Matt Gerald - mgerald@geraldauto.com

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