Gerald Kia of North Aurora

I had a very difficult situation and the unbelievable understanding, support and compassion that was given to me and my daughter was unbelievable!!!! This dealership cares about everyone that walks in t understanding, support and compassion that was given to me and my daughter was unbelievable!!!! This dealership cares about everyone that walks in that door! No matter the situation, they are eager to help get you what you need, what you want and most important within your price!!!! I have bought many cars in my time, and can truly and honestly say that the experience I had with Gerald Kia, Vidal Orduna, James Brown, Terry Bryan, and the entire staff will have me going no where else! So if your considering a car purchase please go here first, it truly will be your last stop!!! More

We had a great experience. The staff was friendly, informative and not over pushy. The transaction was easy and painless. Overall we are very happy with the service. informative and not over pushy. The transaction was easy and painless. Overall we are very happy with the service. More

I had the pleasure to deal with Vidal on my recent purchase of my new Kia Sedona.He was very knowledgeable about this model,very patient and very helpful! He is an asset to your dealership! purchase of my new Kia Sedona.He was very knowledgeable about this model,very patient and very helpful! He is an asset to your dealership! More

Vidal was completely informed on the 2014 Sorrento we were looking at. He researched the area to find the Sorrento in the color I wanted with the options package I wanted. He and Terry went out of their were looking at. He researched the area to find the Sorrento in the color I wanted with the options package I wanted. He and Terry went out of their way to secure that Sorrento and hold it for me while I was completing a vacation trip and had it ready for my inspection and finish the paper work when I returned. The minor scuff I had on the passenger was buffed out nicely and done with no hassle. James handled the paper work in lieu of a finance manager being available to get myself and my wife finished an on our way. I am enjoying my new Sorrento and would recommend Vidal to others in search of a vehicle. Steve and Cindy Gozner More

All in all, this was a very pleasant experience. Brian Westhoff was extremely knowledgeable about the vehicles we were looking at. He explained what the vehicles were equipped with without trying to stir Westhoff was extremely knowledgeable about the vehicles we were looking at. He explained what the vehicles were equipped with without trying to stir us to any one car in particular. He was very pleasant to work with and an asset to Gerald Kia. The dealership expressed a "welcome" atmosphere the minute we entered the showroom. I'm glad we chose Gerald Kia. More

Everyone at the dealership was friendly and helpful. They worked very hard to get me where I needed to be to drive my new car. I am very pleased with the service and will recommend anyone looking for a car t worked very hard to get me where I needed to be to drive my new car. I am very pleased with the service and will recommend anyone looking for a car to this dealership. Thanks for a great experience.... More

My experience at KIA was stupendous the staff are very polite I was trying to get a car for more than 6 months & had gone to other dealers but they wouldn't take me serious since I was a first time buyer, polite I was trying to get a car for more than 6 months & had gone to other dealers but they wouldn't take me serious since I was a first time buyer, it was totally different here! Vidal took my information & with the other staff they made it possible for me to take a brand new car home I was very happy & pleased with everyone! Thank you so much! More

I went in to purchase a used car for my daughter and was serviced by Mike O'Brien. He, as well as the staff, were very polite and professional. I enjoyed the entire experience and would return to purchase a serviced by Mike O'Brien. He, as well as the staff, were very polite and professional. I enjoyed the entire experience and would return to purchase a vehicle from the dealership and Mike O'Brien in the future More

We had no intention of stopping at Kia. We accidentally drove into the wrong parking lot. We decided to look and see. Five hours later we drove one home. I'd love to say the entire experience was about the drove into the wrong parking lot. We decided to look and see. Five hours later we drove one home. I'd love to say the entire experience was about the car itself, but it was a package deal. We had a great sales person, Michael Smith. He treated us like we'd known each other for years. He made us comfortable and accommodated us when we requested a few test drives, not just one. He answered every question and even eased our concerns regarding financing. Everything about the experience was fantastic. Gerald Kia of North Aurora not only financed us but gave us a terrific deal on a lease. We drove our new Kia Optima home feeling like we were sitting in a luxury vehicle. What an amazing find. We drove home a beautiful luxury car without the luxury car sticker price. We would not only recommend the dealership, but the car, and the sales person. Everything about it was great. We intend on spreading the word and happily will consider returning for our next vehicle needs. More

Great service! Helps you find exactly what your looking for and helps stay in your price range. Very happy with my experience and my new car! for and helps stay in your price range. Very happy with my experience and my new car! More