Gerald Kia of North Aurora

Randy Celaya was a real pleasure! He was extremely friendly and honest. I really didn't feel like he was a car salesman but a "normal" person who really tried to make our car buying experience fast a friendly and honest. I really didn't feel like he was a car salesman but a "normal" person who really tried to make our car buying experience fast and easy. We have bought MANY cars in the past and we always prepare ourselves for a "battle." This experience was nothing like that! Everyone was friendly and patient and really did everything they could to get us top dollar for our trade. The entire crew was awesome. Randy is a true asset to Gerald and when we are ready to again purchase... Randy from Gerald Kia in North Aurora will be hearing from us! More

Daniel Rudnicki did a wonderful job of sharing, not hard selling us, the reasons why a KIA Sorento made more sense than buying a Traverse, Enclave, or other SUV. He went step by step through every feature selling us, the reasons why a KIA Sorento made more sense than buying a Traverse, Enclave, or other SUV. He went step by step through every feature for my wife and took time to make sure she understood everything she wanted to know. He went the extra mile, literally, to get the color we wanted and even helped program the Nav and Bluetooth system!!! Thanks Dan! We look forward to seeing you again. James Brown, the sales manager, also a very wonderful person to work with along with Terry. William and Beth Thomas More

I was looking for a car for two months now and couldnt get the right car or deal after stopping at 4 dealerships. I was then reffered to Gerald Kia and couldnt of had a better experience. Dan was great get the right car or deal after stopping at 4 dealerships. I was then reffered to Gerald Kia and couldnt of had a better experience. Dan was great at answering all my questions and helped me choose the right car that met my needs. Great service from Dan, Curt Rice and Kevin in finance. I would not only recommend to friends and family, but I will be a long term customer myself. This is the first time that I didnt have buyers remorse after making a big investment. Thank you guys. More

The moment we walked on to the lot, the sales consultant Randy greeted us to find out what are needs were. We told him exactly what we wanted at the price we needed. He showed us several vehicles that fit Randy greeted us to find out what are needs were. We told him exactly what we wanted at the price we needed. He showed us several vehicles that fit our criteria. Randy saw that we were not overly excited about any of them and never tried to push us into purchasing any of them. Randy went above and beyond to find the car that was perfect for us at a price that was under our budget. Randy's manager talked with us and gave us advice outside of buying a car that was very useful to us. The car was cleaned even know it was after 11:00 pm befor we got all the paper work done. This is one on the best experiences in buying a car we have ever had. More

He was a sweet guy that helped an otherwise upsetting situation. He made sure to walk us through everything and explained all the options. I would work with him again. situation. He made sure to walk us through everything and explained all the options. I would work with him again. More

BEST OVERALL PERFORMANCE BY SALES REP DAN AND MANAGER JB WILL BE BACK WHEN READY TO GET ANOTHER CAR EVERYTHING WAS A BREEZE AND WE LOVE OUR LITTLE RIO SX WILL BE BACK WHEN READY TO GET ANOTHER CAR EVERYTHING WAS A BREEZE AND WE LOVE OUR LITTLE RIO SX More

I did initial internet research to find Gerald Kia in N. Aurora. I was planning on leasing a 2013 Kia Soul Base and I was looking for a dealer that got exceptional reviews and a salesperson also with great Aurora. I was planning on leasing a 2013 Kia Soul Base and I was looking for a dealer that got exceptional reviews and a salesperson also with great reviews that was not a typical pushy sales type. BOY DID I FIND WHAT I WAS LOOKING FOR! I first started speaking via email with Vidal Orduna. He couldn't have been nicer, more thorough, more upfront and more timely in his correspondence. I went to Gerald, some 45 miles from my home, since I got a really good feeling about them via email. It was the best decision I could have made. Vidal was so nice, low key, honest and upfront. He showed me the car I was looking for (the base model Soul) and ONLY when I asked he showed me the higher level Kia. He explained the cars differences inside and out and never pressured us into the more expensive model. I went back and forth with James Brown (sales manager) on pricing and he was patient with us and super kind!! He ended up giving us a great deal and I couldn't be happier. Next was on to the finance manager Kevin Healy. He was HI-LARIOUS! Super down to earth and explained everything in plain English. No tricks or extra fees thrown in after the initial quote. It was a flat fee experience with X amount down and a monthly payment. I LOVED my experience there with all 3 people I worked with and it is clear they are all about the customer and are VERY concerned with making you feel welcome and content with your purchase. I would recommend this dealership to anyone looking for a Kia in the Chicagoland area.Thanks guys! :) - Pamela Thompson :) More

I liked the overall demeanor of the sales team. Usually, the car buying experience is a stressful experience for the buyer, but at Gerald Kia the sales team took extra measures to make sure I was comfortabl the car buying experience is a stressful experience for the buyer, but at Gerald Kia the sales team took extra measures to make sure I was comfortable every step of the way. Customer satisfaction is guaranteed at Gerald Kia in North Aurora. Tom Anderson, my sales consultant, made sure my car buying experience was as easy and stress-free as possible. More

Vidal was the best sales associate I have ever worked with in buying a vehicle. We are so pleased and recommend Vidal and the Gerald Kia to anyone wanting a great experience. We drove 45 minutes an with in buying a vehicle. We are so pleased and recommend Vidal and the Gerald Kia to anyone wanting a great experience. We drove 45 minutes and stayed a few hours it was worth every minute. Every question and feature was explained and the professionalism was outstanding without any pressure or games. We love our 2013 Kia Soul . Thanks Susie & Chuck More

Randy was very personable and knowledgeable. He wasn't a high pressure salesperson you typically encounter when buying a new vehicle. The showroom was very clean and the waiting area was comfortab wasn't a high pressure salesperson you typically encounter when buying a new vehicle. The showroom was very clean and the waiting area was comfortable. Randy made this buying experience very enjoyable and went above and beyond with making sure we had a great understanding of all the car's features. I recommend to my friends that they visit this dealership. More