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Gerald Nissan of Naperville
Naperville, IL
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 876 reviews
August 21, 2021
Excellent service, experience friendly staff, reasonable price to fix the car. Mr. Felix was very knowledgeable business savvy, customer friendly sales Manager. I will recommend this dealership to friends. price to fix the car. Mr. Felix was very knowledgeable business savvy, customer friendly sales Manager. I will recommend this dealership to friends. More
by dasunil
Employees Worked With
Mr. Felix
August 14, 2021
Service is always great and quick! I’ve been pleased with the service team since I bought the car new. They even picked up and delivered my car back to me during the height of COVID. Thanks again! the service team since I bought the car new. They even picked up and delivered my car back to me during the height of COVID. Thanks again! More
by M Wickart
Employees Worked With
Saul Cabrales, Jose Torres
July 31, 2021
Easy, pleasant experience. Robert Knapper explained in detail everything that was needed and all services that were completed. The car is running great so far! detail everything that was needed and all services that were completed. The car is running great so far! More
by terrycassidy
Employees Worked With
Robert Knapper
July 30, 2021
Took car in for a test drive and diagnosis of car's poor performance and shifting slowly. Diagnosis revealed computerized module had to be reset/reprogrammed. . Car now has the best "pickup" speed it eve performance and shifting slowly. Diagnosis revealed computerized module had to be reset/reprogrammed. . Car now has the best "pickup" speed it ever has from a complete stop and so far, transmission shifting better. More
by Nancy
Employees Worked With
Robert
July 24, 2021
Heat shield rattling under car was repaired by Nissan but, after driving a day it again started making a rattling noise. I returned car for loose shield to be repaired. Noise is gone but will be return but, after driving a day it again started making a rattling noise. I returned car for loose shield to be repaired. Noise is gone but will be returning on Wednesday, July 28th for a problem with car not shifting smoothly or hesitation of shifting. My experience with the repair of heat shield went very well. Work performed in a timely manner.. More
by Nancy
Employees Worked With
Saul Cabrales
