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Gerald Nissan of Naperville
Naperville, IL
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 876 reviews
July 04, 2021
Es Excelente servicios en todos los aspecto y Manuel es un Excelente y Amigable Vendedor,estoy feliz de haber llegado a este maravilloso dealer,gracias. un Excelente y Amigable Vendedor,estoy feliz de haber llegado a este maravilloso dealer,gracias. More
by Cruz jose
Employees Worked With
Manny Urdaneta
June 28, 2021
Mr. Guzman and 2 other employees, Austin and Matt, handle the situation well. handle the situation well. More
by pquinn56
June 26, 2021
Great dealership. Everything perfect. Only problem is that I get so many surveys from various parts of Nissan family. that I get so many surveys from various parts of Nissan family. More
by glatz50
Employees Worked With
Other Employees :
Mark Jillich, Thomas Huhn, Saul Cabrales, Jose Torres, Aaron Asllani, Matthew Stewart, Luis Guzman, Lee Whitted
June 16, 2021
Installing the replacement part for my car took much less time than I was originally quoted, which was a nice surprise; The issue was fixed in just a couple hours. My key battery was also replaced at a nomin time than I was originally quoted, which was a nice surprise; The issue was fixed in just a couple hours. My key battery was also replaced at a nominal fee, which was great. Joseph and Jose were very friendly and easy to talk to. A great experience all around. More
by Cody
Employees Worked With
Joseph Molero, Jose Torres
June 15, 2021
Gerald Nissan is a great dealership. I would highly recommend them to anyone looking for a new car or for service on their vehicle. The service department is the best in metro Chicago. recommend them to anyone looking for a new car or for service on their vehicle. The service department is the best in metro Chicago. More
by D20517
Employees Worked With
June 15, 2021
Get new tires and an alignment. Gerald Nissan of Naperville is outstanding. The service department is the tops in the area. My service writer Joseph went out of his way to make it a positive experie Naperville is outstanding. The service department is the tops in the area. My service writer Joseph went out of his way to make it a positive experience. The service manager Tom is outstanding. He is like an encyclopedia that is busting at the seems with knowledge. I would suggest that any customer try the service department. I guarantee that you’ll be more than satisfied. More
by D20517
Employees Worked With
Other Employees :
Mark Jillich, Thomas Huhn, Saul Cabrales, Jose Torres
June 13, 2021
In and out. Loved it. Came for recall service work on air bags. Service was scheduled and they let me know how long it would be and it was right on time. bags. Service was scheduled and they let me know how long it would be and it was right on time. More
by karbina
Employees Worked With
Jacob Lindholm
June 08, 2021
Matt Kraft was a great Nissan worker that took good care of me. I was out of there in just over nan hour. I also want to thank Pam Scahill who set up my appointment and informed me my recall part was in. of me. I was out of there in just over nan hour. I also want to thank Pam Scahill who set up my appointment and informed me my recall part was in. More
by mvmensinga
Employees Worked With
Matt Kraft
