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Gerald Nissan of Naperville

Naperville, IL

3.9
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

June 05, 2021

Saul has been very helpful and addressed the issues with my Maxima. He explained the problems and expressed his concerns clearly. I have been very satisfied with the service at Gerald Nissan. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Jun 09, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Aaron Assllani | aasllani@geraldauto.com

June 02, 2021

I've purchased my car and have had it serviced at this dealership since I bought it. Always satisfied with the service I've received at this location. More

by vseals96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Jun 07, 2021 -

Gerald Nissan of Naperville responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, Aaron Assllani | aasllani@geraldauto.com

May 22, 2021

My sales rep was first class and knowlegeble.He helped My sales rep was first class and knowlegeble. He helped with the cars specs and details. He helped with the trade in. I was very pleased. More

by Robertaksamit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jillich, Jorge Famania
May 24, 2021 -

Gerald Nissan of Naperville responded

Robert, Gerald Nissan of Naperville would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Sam Guzzino | General Manager

May 21, 2021

Saul took good care of my and my Rogue, took care of my issues and had me finished in an hour. Very courteous guy, experience was excellent. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
May 24, 2021 -

Gerald Nissan of Naperville responded

Hi Bill, and thank you for this great review! We're happy to hear that Saul took care of you! They are a great asset and we appreciate all that they do. Sincerely, Sam Guzzino | General Manager

May 21, 2021

Gerald Nissan Service Department never disappoints. Cordiality, efficiency, communication and quality of workmanship are all top notch! My Altima has been well taken care of for ten years!! More

by molly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph and Robert
May 24, 2021 -

Gerald Nissan of Naperville responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Guzzino | General Manager

May 18, 2021

Always very professional and informed. Listens to me when I explain my car's problem and translates it to what needs fixing, in a reasonable time. Explains other things found wrong and fixes them after consu More

by scotchl6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Think his name was Matthew, in Service.
May 18, 2021 -

Gerald Nissan of Naperville responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Gerald Nissan of Naperville's Service Department. Sincerely, Sam Guzzino | General Manager

May 13, 2021

Joe was great to work with and the car feels great! Only thing I can say is to talk more on what labor cost will be. I was explained the cost of parts well but was shocked at total price with labor added on More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 19, 2021 -

Gerald Nissan of Naperville responded

We would like to thank you for sharing this review, Jessica. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Sam Guzzino | General Manager

May 12, 2021

Vinod makes buying a car a worry free and easy process. Buying a car with Vinod, you always get the best car at the best price. More

by michelleballon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Gerald Nissan of Naperville responded

Michelle, thank you, and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Aaron Assllani | aasllani@geraldauto.com

May 12, 2021

Matt was very friendly and explained everything. He was willing to videochat with my spouse to go over the recommendations. The waiting room was comfortable. More

by ruthsark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kraft
May 14, 2021 -

Gerald Nissan of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Aaron Assllani | aasllani@geraldauto.com

May 12, 2021

Shamir was very professional and polite didn’t feel rushed or pressured very trustworthy he listened to me had clear communication price was as negotiated More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
May 17, 2021 -

Gerald Nissan of Naperville responded

Congratulations on your new vehicle, Cynthia. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Shamir was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Sam Guzzino | General Manager

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