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Gerald Nissan of Naperville

Naperville, IL

Overview
Employees
Reviews
Vehicles
3.9
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

May 07, 2021

Always prompt and courteous service when my car is being serviced at Gerald Nissan. And I really love when my car comes out cleaner than when I brought it in! Save me a trip to the car wash!! More

by ronkisiel
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
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May 17, 2021 -

Gerald Nissan of Naperville responded

Ron, we are glad to hear you enjoyed your recent visit to our service department. At Gerald Nissan of Naperville we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Sam Guzzino | General Manager

May 07, 2021

Thank you Joseph for taking care of my car and dealing with the wheels call for me! You provided great service and in a timely manner! More

by Jenna.whitaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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May 17, 2021 -

Gerald Nissan of Naperville responded

Hi Jessica, and thanks for the great feedback! We're very happy that Joseph was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Sam Guzzino | General Manager

May 03, 2021

Very friendly and knowledgeable staff. Always a good experience. Excellent customer service. Service is prompt and delivered as promised. Easy to make a convenient appointment. More

by labelli1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
May 06, 2021 -

Gerald Nissan of Naperville responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Sam Guzzino | General Manager

April 28, 2021

Thank you i love your friendly work and the worker are so good with lo the people you be so help full with us and my family More

by mayraflores7779
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Cabrales, Danae Serna, Mario Lopez, Matthew Stewart
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May 03, 2021 -

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Sam Guzzino | General Manager

April 22, 2021

Service was fast and employees were friendly and courteous. The waiting room was comfortable and included a coffee machine and snacks with a large TV to view. I was impressed with the whole experi More

by Schillerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
Apr 27, 2021 -

Gerald Nissan of Naperville responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Sam Guzzino | General Manager

April 19, 2021

Had my Pathfinder serviced and everything went well. Excellent customer service and had shuttle take us to nearby park while car was being worked on. More

by PathfinderDaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
Apr 22, 2021 -

Gerald Nissan of Naperville responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Sam Guzzino | General Manager

April 16, 2021

Service was efficient, had me in and out in just a little over an hour. Waiting area was socially distanced and comfortable with everyone practicing safe protocols. Car was washed and clean. More

by Jerry P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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Apr 21, 2021 -

Gerald Nissan of Naperville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Sam Guzzino | General Manager

April 09, 2021

The staff is always friendly and the service is done well and in a reasonable time. I like all the snacks and water in the waiting room More

by wing4wing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Report | Print
Apr 13, 2021 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Sam Guzzino | General Manager

April 04, 2021

Very friendly. Howard is very understanding and helps you to understand the process and talks care of your needs. He takes the time to understand what you want. More

by P.wild-s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Cabrales
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Apr 07, 2021 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Sam Guzzino | General Manager

March 30, 2021

Great Service with this dealership. This will be my 6th Nissan purchased and enjoyed my experience here in Naperville. Great service from Shamir at Gerald Nissan More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia
Report | Print
Apr 21, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Guzzino | General Manager

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