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Gerald Nissan of Naperville

Naperville, IL

3.9
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

March 07, 2021

My experience was great. I worked with Jorge Famamia. He was very personable and easy to talk to. He was very courteous. I felt that I was important to him. More

by s l g
Recommend Dealer
Yes
Employees Worked With
Jorge Famania
Mar 10, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your kind words about your experience at Gerald Nissan of Naperville! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Sam Guzzino | General Manager

March 06, 2021

Excellent service! This is the first time that I schedule maintenance for my car at Gerald Nissan. Mark was very helpful and informative I was very impressed by the service department staff's professionalis More

by Tunero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jillich
Mar 10, 2021 -

Gerald Nissan of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Nissan of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Sam Guzzino | General Manager

March 03, 2021

Gerald Nissan of Naperville provided excellent customer service to me. My car was repaired quickly and the price was reasonable. I would recommend them again. My service man Saul is fantastic. He hear me More

by prescillia
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Mar 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Sam Guzzino | General Manager

February 28, 2021

Excellent service- they were ready when I arrived- the waiting area was spaced apart and clean - someone even came and asked if I wanted coffee, etc - car was done and even washed - thank you! More

by Jane
Recommend Dealer
Yes
Employees Worked With
Mark Jillich
Mar 03, 2021 -

Gerald Nissan of Naperville responded

Jane , we are glad to hear you enjoyed your recent visit to our service department. At Gerald Nissan of Naperville we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Sam Guzzino | General Manager

February 28, 2021

We always receive prompt, courteous service from Gerald Nissan and today was no exception. Care was taken to explain things. We would never hesitate to come her for the best service on our Nissan Rogue Spo More

by Tom
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Mar 03, 2021 -

Gerald Nissan of Naperville responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Sam Guzzino | General Manager

February 22, 2021

Horrible service they RIP you off and do not perform the service they are paid for!!!! Do not shop for vehicles or service your cars!!! More

by Marlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Molero, Saul Cabrales
Mar 03, 2021 -

Gerald Nissan of Naperville responded

That is not the kind of experience we seek to provide, Marlin. Please call us when you can so we can address this together. Sincerely, Sam Guzzino | General Manager

February 20, 2021

Saul Cabrales very helpful. Work done quickly and good .All explained well.Definitely recommends. My expperience at Gerald Nissan has always been satisfactory. Thank you. More

by gajos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Feb 24, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Sam Guzzino | General Manager

February 19, 2021

Mark Jillian was very thorough and helpful. My experience at Gerald has always been top notch. I was in and out in under an hour! More

by M Wickart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jillich
Feb 24, 2021 -

Gerald Nissan of Naperville responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Sam Guzzino | General Manager

February 14, 2021

“Excellent Service”My experience in purchasing a car “Excellent Service” My experience in purchasing a car from Gerald Nissan was excellent. I worked with Shamir Maredia and his excellent team through t More

by Rajesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamir Maredia, Santosh Arcot
Feb 18, 2021 -

Gerald Nissan of Naperville responded

Hello Rajesh and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Shamir was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Sam Guzzino | General Manager

February 12, 2021

Both Johnny the sales manager and Noaha Lara, my salesman, went above and beyond to help us purchase our car. They were friendly and patient while we decided between multiple vehicles. I would recom More

by svhilde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noaha Lara, Johnny Maradiaga
Feb 17, 2021 -

Gerald Nissan of Naperville responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Sam Guzzino | General Manager

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