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Gerald Nissan of Naperville

Naperville, IL

4.0
874 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 874 reviews

February 14, 2019

An oasis in a desert of car salespeople Howard was incredible. He was attentive, insightful, helpful, and definitely went the above and beyond to make sure my wife and myself found our new v More

by lcajn8
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Rosenberg
Feb 21, 2019 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 14, 2019

Where to begin with Howard! Where do I begin with my visit to Gerald Nissan. I was on a mission to get out of my high mileage car for months. I visited many dealerships and never More

by Amiller41287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Pizzirulli
Feb 21, 2019 -

Gerald Nissan of Naperville responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 09, 2019

Genesis coupe David was super helpful in finding my Genesis Coupe, I enjoyed the service and everyone at Gerald Nissan was very friendly! I highly recommend this de More

by Julesjohns1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Shapiro
Feb 11, 2019 -

Gerald Nissan of Naperville responded

Julesjohns1, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 06, 2019

Honest. Upfront. Frank is great to work with! He's upfront and honest when he talks to you! I would recommend him to anyone considering a purchase. More

by CNOVS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Pizzirulli
Feb 07, 2019 -

Gerald Nissan of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 05, 2019

I bought a great car at a great price I sent an email, got a quote, bought a car super fast, buying a car felt like buying an apple iPhone. Painless, exact experience I wanted More

by 786Rayyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gawel, Anthony Miceli
Feb 05, 2019 -

Gerald Nissan of Naperville responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 05, 2019

Very pleased and impressed! I was very pleased with my experience at Gerald Nissan. Howard is a great listener and a salesperson who cares! He worked to make me feel comfortabl More

by Tanyab1001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli, Mohamed Aboutabl
Feb 05, 2019 -

Gerald Nissan of Naperville responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 05, 2019

Great service They were all nothing but friendly and helpful. Howard was very helpful , quick and efficient in getting things done for me and done right. I knew wha More

by Robrogue17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Feb 05, 2019 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

February 03, 2019

Never received copy of my vehicle's bill of sale since Aug. We has purchased a 2011 Buick LaCrosse CXL from Vinod back in August of 2018, and we never received a copy of our vehicle's bill of sale. We had cont More

by Roger Guehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vinod Anslem
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Gerald Nissan of Naperville responded

Hello Roger, I want to take the time to apologize. I will have our business department reach out and call you to get you your bill of sale. You should be expecting a call shortly. I apologize for the inconvenience, If you every need anything again, please feel free to contact me directly. Sincerely Frank Pizzirulli General Manager Gerald Nissan of Naperville fpizzirulli@geraldauto.com

February 01, 2019

Howard and Anthony what a great team I been going to Gerald for 16 years. 5 Cars later all is well with sales and service. Especially Howard Krick and Anthony Miceli. I am 54 and have More

by Nissan.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Miceli
Feb 05, 2019 -

Gerald Nissan of Naperville responded

Nissan.1, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

January 30, 2019

Awesome Service! Found my Kicks at Gerald Nissan of Naperville! Awesome Customer Service and the best price I could ask for ! I recommend this place to anyone looking More

by Frankien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Molero, David Shapiro, Mohamed Aboutabl
Jan 31, 2019 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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