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Gerald Nissan of Naperville

Naperville, IL

3.9
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

March 04, 2022

My go-to place for all my service! Friendly, quick and reliable. Saul even gave me a tip on starting my car if the key fob battery is gone. More

by maryluvto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Mar 09, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Robert Majesky | rmajesky@geraldauto.com

March 02, 2022

The Service Department at this location is very quick and efficient! I highly recommend Gerald Nissan of Naperville. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Slattery
Mar 07, 2022 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 27, 2022

I purchased my new to me Sentra from here. Everyone was amazing! Allison and Dana helped me prepare for my appointment so everything was ready to go. Noaha was a great salesman who was very at More

by BreezyBri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lindholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Musko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noaha Lara, Luis Guzman, Robert Majesky, Allison Rushakoff, Jorge Rodarte
Mar 02, 2022 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 26, 2022

20000 mile service. Scheduling was easy online. Check in was very prompt and time it took to complete service was excellent (45 min total). More

by fjd7163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Mar 02, 2022 -

Gerald Nissan of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 20, 2022

Did a nice job, but took a long time when buying a car. Suggest you try to get as much completed before you walk in prior to your arrival. They kept walking away without explanation which was frustrating More

by leskoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lindholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Oxendine
Feb 24, 2022 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Majesky | rmajesky@geraldauto.com

February 09, 2022

Appreciated the prompt courteous attention to my unscheduled safety fix and explanation and follow up ordering part! Thank You More

by SafetyFirst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Feb 14, 2022 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 29, 2022

Service was good - good communication on options and any service needs. Overall, very happy with service. Had oil change/break check inspection/flush. More

by SCrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Feb 02, 2022 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 21, 2022

The work on my car was finished promptly. The explained all facets of the inspection performed on my automobile. More

by ronkisiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Jan 26, 2022 -

Gerald Nissan of Naperville responded

Ron, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 12, 2022

Always exceptional and service. I like the text with details of the multi-point inspections and what needs immediate attention. More

by vseals96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Jan 18, 2022 -

Gerald Nissan of Naperville responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Robert Majesky | rmajesky@geraldauto.com

January 08, 2022

My blue team is excellent and Saul Cabrales is very professional and helpful. I had to change my appointment for another day and then I came in earlier then my appointment and Saul was able to service More

by a.depisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Jan 12, 2022 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

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