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Gerald Nissan of Naperville

Naperville, IL

4.0
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

November 01, 2015

Female Friendly I brought my girlfriend to Howard because she dreads car shopping. She was moving and needed a new car. The best car experience she ever had. Soooo I More

by Denise and Debroah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Nov 06, 2015 -

Gerald Nissan of Naperville responded

Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 31, 2015

Great Pre-Owned Vehicle and Knowledgeable Associates I just purchased a 2013 Hyundai Elantra GT, fully loaded, for an incredible price! The Sales Associate, Tom Warner, and the Finance Manager, Lance Arm More

by Beast308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Armstrong, Finance Mgr, Kathy Wong
Nov 06, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Gerald Nissan. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 29, 2015

Great client focus Howard made this one of the quickest and most painless transactions I've ever had with a car dealership. I was a previous customer of the dealership a More

by jrw51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Nov 06, 2015 -

Gerald Nissan of Naperville responded

We appreciate you taking time to leave us a great review! We are pleased to hear Howard did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 26, 2015

Excelente experience We drove in and we start to look at suv for my dad .I started to point out, when Howard came up to us and asked if we need help I was going to say ,na More

by Memo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Oct 29, 2015 -

Gerald Nissan of Naperville responded

We really appreciate you leaving us your input. We are very pleased to hear that Howard could make your car shopping experience easy and stress free. Congratulations on your new 2013 Nissan! If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 26, 2015

Great Quick Expierience Along with Great Customer Service Howard made my car buying experience very pleasant with his honesty and down to earth attitude. I told him over the phone I was there to buy a car not More

by AbrahamG27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yasser Ibrahim
Oct 29, 2015 -

Gerald Nissan of Naperville responded

Abraham,congratulations on your new car! thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Howard has consistently been accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our staff has shown you their commitment to this. We hope to work with you again in the future. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 20, 2015

Great car buying experience! When we went to Gerald Nissan last week to look at a Nissan Sentra we had viewed online, we had an overwhelmingly positive experience. Our salesperso More

by justinwilbern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2015 -

Gerald Nissan of Naperville responded

Justin,congratulations on your brand new car! Boris is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 04, 2015

Not your stereotypical car dealer We first came to Gerald Nissan in July, looking at Rogues. We knew we would be back, it was just a matter of when. After we looked as some Rogues in More

by Noey1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 05, 2015 -

Gerald Nissan of Naperville responded

Noey,congratulations on new car! and thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Howard was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com  

October 03, 2015

Great Dealership I have now bought 2 cars from Gerald Nissan in the past 2 months, a pathfinder and a murano. I dealt with Howard & Tony and truly enjoyed the car buyi More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Oct 05, 2015 -

Gerald Nissan of Naperville responded

Joel, On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Howard and Anthony is a great people person and they strives to create a positive buying experience for every customer. They will be very happy to hear that they are was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 01, 2015

Deem Collins addressed my problem, one that Nissan ignored Nissan didn't help me out when my car failed on a well known warranty issue because my 72 month warranty coverage expired one month ago, despite only More

by Jeff11
Recommend Dealer
Yes
Employees Worked With
Deen Collins
Oct 02, 2015 -

Gerald Nissan of Naperville responded

Glad we could help!! and thanks for the kind words. We hope your Nissan gives you many more years of good service. Deen Collins

Oct 05, 2015 -

Gerald Nissan of Naperville responded

Jeff, we cannot thank you enough for your wonderful review of Gerald Nissan of Naperville referrals! It was a pleasure to assist you and please let us know when we can do so again! Best, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

October 01, 2015

Howard is the Best! Gerald Nissan and my friend Howard Krick did a wonderful job guiding me through the process of getting a new car. Howard is friendly, helpful, hard wo More

by DBrinkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2015 -

Gerald Nissan of Naperville responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Howard and the rest of our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new Sentra. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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