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Gerald Nissan of Naperville

Naperville, IL

4.0
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

September 30, 2015

Love my Juke and Gerald Nissan Buying a new car as we all know can be a real hassle. Not at Gerald Nissan....after going to many local dealers and being disappointed by their lack o More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli, Dave Webb
Oct 01, 2015 -

Gerald Nissan of Naperville responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Howard, Dave and the rest of our team were able to meet your needs. At Gerald Nissan of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 29, 2015

New Car Purchase Made Easy Howard Krick was very easy to work with and made me feel that my customer satisfaction was his upmost concern. Having to make this decision alone was More

by gardener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony
Oct 01, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Howard could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 11, 2015

We purchased a new Pathfinder! Howard was wonderful to work with! He listened to what we needed and found the perfect car for us!!! After the purchase, Howard walked us through ever More

by Drudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Sep 14, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us this review. We are very happy to hear that Howard could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 10, 2015

Very Happy repeat customer Have had great experience at this dealer and Nissan's product. Have bought two other cars from them and will continue to make them my first choice in More

by Murano15sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Gerald Nissan of Naperville responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Gerald Nissan of Naperville and it’s great to hear of your continued business. Howard is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new Murano! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 07, 2015

Purchase of Nissan Maxima 2016 I recently purchased the 2016 Nissan Maxima. I did my research and compared the Nissan to all competition and in the end, there was no comparison. T More

by Tom Nissan Maxima 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 14, 2015 -

Gerald Nissan of Naperville responded

Tom, I am happy to hear that your time spent with Howard was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Maxima! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

September 04, 2015

Great Experience I highly recommend Gerald Nissan in Naperville! It was an extremely busy day on July 3rd, 2015, Howard Krick, was assigned to help us. He was so frien More

by Satter73
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2015 -

Gerald Nissan of Naperville responded

Thanks for this nice review! Howard truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. I do apologize for the little bit of a wait that you had to endure while taking care of the paperwork. We work hard to process everything as quickly as possible. Feel free to come back and visit if you have any further needs. Also, check out our Facebook and Twitter for exclusive deals. Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 29, 2015

hk is the man 😎 Howard Krick is the best dealer in the whole world. He got us service right away as soon as he knew we were looking for a car, and I wish we went to h More

by mandasheridan44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2015 -

Gerald Nissan of Naperville responded

Thank you for taking the time to share with us! The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted with the help of Howard. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 26, 2015

Awesome Experience Greg was very helpful and personable. Not only was Greg extremely courteous and knowledgeable, he worked with what I needed and made something work fo More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen, Jason Allen
Aug 30, 2015 -

Gerald Nissan of Naperville responded

Heather, thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you with the help of Greg and Jason. Thanks for your recommendation! Enjoy your vehicle and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 26, 2015

Amazing I had an excellent time at this dealership and I did not at any time feel pressured, or anything like that!!! I had Howard Krick as the salesperson a More

by akochno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Webb, Yasser Ibrahim
Aug 30, 2015 -

Gerald Nissan of Naperville responded

Thanks for this marvelous review and congratulations on your new Rogue! We are so pleased that Howard, Yasser, Dave, and the rest of our team were able to provide you with such exceptional service. Enjoy your new 2015 Rogue and be sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 19, 2015

Walked in expecting to see option..walked out owning a car I was terrified of the car buying experience, I didn't have any family members around to come shopping with me. Howard Krick came in and acted like a More

by Ksharp2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Webb
Aug 22, 2015 -

Gerald Nissan of Naperville responded

Thank you for this excellent review. We are so happy to hear that Howard could make you feel like a part of the Gerald Nissan of Naperville family with your recent purchase. We hope you are enjoying your vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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