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Gerald Nissan of Naperville

Naperville, IL

4.0
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

August 14, 2015

great dealership friendly/knowlegabile employees. no pressu Nice dealership/no pressure buying. Howard Krick was My sales person who was refered to Me by a co-worker that had just recently purchased a new Nissa More

by Pathfinder Bob B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Aug 18, 2015 -

Gerald Nissan of Naperville responded

Thank you for taking the time to share with us, Bob! The goal of the Gerald Nissan of Naperville team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted with Howar's help. Enjoy your new Pathfinder! Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 13, 2015

Super easy experience I just leased a new Nissan Rogue with Gerald Nissan. Howard Krick was great and fabulous to work with. My old car had died and I live in the city - More

by carinnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 15, 2015 -

Gerald Nissan of Naperville responded

Carin, thank you for your kind words and congratulations on your new Rogue! We are very happy to hear that it was a smooth process for you with the help of Howard and the rest of our team as we all know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 12, 2015

All around great dealership! I highly recommend Gerald Nissan in Naperville! I went there with my husband just to 'look' at Nissan Armadas and had a wonderful salesman, Howard Kri More

by abrancher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Allen
Aug 15, 2015 -

Gerald Nissan of Naperville responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Howard and the rest of our team's efforts have made the difference in your car buying experience, and they are valuable team members, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 11, 2015

Nice dealership and nice salesman This dealership was very nice ! Howard K. Krick Was that guy to help me up! I love my 2015 Murano so much ! Thank you for all you help Howard! ! More

by Mars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2015 -

Gerald Nissan of Naperville responded

Mars, thank you for your kind words and congratulations on your new Murano! We are very happy to hear that it was a smooth process for you with the help of Howard as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

August 08, 2015

Marvelous This is a wonderful dealership. Everyone is so pleasant, friendly, and helpful no matter what the situation. We have bought 2 cars from Greg Queen, an More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Queen
Aug 10, 2015 -

Gerald Nissan of Naperville responded

Ken and Debbie, all of us at Gerald Nissan of Naperville congratulate you on your second purchase here at our dealership and appreciate the opportunity you presented to earn your business again! Greg is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook and Twitter pages! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 26, 2015

Jon David was exceptional! My husband and I drove an hour to Gerald Nissan after speaking with a very professional Paul Gawl, Manager of internet sales, the night before. It wa More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gawel, Jon David
Jul 27, 2015 -

Gerald Nissan of Naperville responded

Cathy, thank you for writing about your visit with us! I am happy to hear that Paul, Jon, James, and the rest of our team were able to provide you with the outstanding customer service we strive to deliver to each of our guests. Enjoy your new Murano Platinum! We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 23, 2015

Howard Krick was worth the visit to this dealership! After a very uninterested and icy welcome from one of the other sales people, we were directed to salesman Howard Krick who was so warm and receiving More

by frederick
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2015 -

Gerald Nissan of Naperville responded

Frederick, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 23, 2015

Smooth, stress free buying experience My wife and I recently purchased a 2015 Nissan Rogue SL AWD from Gerald Nissan of Naperville. Our salesman Howard Krick was knowledgeable and attenti More

by vsimonelli01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Miceli
Jul 24, 2015 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review. We are very happy to hear that Howard and the rest of our team could be so helpful during your recent visit with us. We appreciate your recommendation and congratulations on your new 2015 Nissan Rogue SL AWD! We look forward to seeing you back again in the future! Take care. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 18, 2015

Team of Pros - Efficient and Fast - Made it so Easy I'm very grateful to the kind sales rep, Howard Krick and the staff that assisted me (Bob Smiley, Rob Dean and Yasser Ibrahim) yesterday. The 'pre-pla More

by KMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Everyone was polite friendly and helpful, Bob Smiley, Yasser Ibrahim
Jul 20, 2015 -

Gerald Nissan of Naperville responded

Thank you so much for this great review and 5-star rating! I am pleased to hear that Howard, Bob, Rob, Yasser, and the rest of our team were able to go above and beyond for you. It's good to hear that our team was able to show you and your daughter what Gerald Nissan of Naperville is all about. Check us out on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

July 13, 2015

Purchase of a used car. It was great to work with Howard and the finance department at Gerald. My credit isn't very good and they worked very hard to get my VW Golf financed More

by john
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2015 -

Gerald Nissan of Naperville responded

John, your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Howard was able to meet your needs. At Gerald Nissan of Naperville, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Anthony Miceli, General Sales Manager, amiceli@geraldauto.com

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