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Gerald Nissan of Naperville
Naperville, IL
875 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country!
Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles.
If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 875 reviews
November 26, 2021
My service appointment was not showing in the dealership registry after I had registered on line when I got to the dealership for m6 appointment. Service person said no problem we will honor the appointment registry after I had registered on line when I got to the dealership for m6 appointment. Service person said no problem we will honor the appointment and get you serviced. Felt very well treated!!! Thank you!!! More
by schmidtfam2
Employees Worked With
Saul Cabrales
November 25, 2021
The service department was efficient and organized - clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. clear and understandable explanations followed by quality workmanship. I was especially happy to have a coupon mailer to help with the cost. More
by Meyer56
Employees Worked With
Saul Cabrales
November 11, 2021
Easy to schedule service on line. Check- in noted the areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one f areas of concern I wanted checked. Was informed via text about other items due for service with the option to defer or accept. (Selected only one for immediate service - deferred others til later). More
by Kal4
Employees Worked With
Saul Cabrales
November 06, 2021
Service was an excellent experience! My vehicle was taken in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They e in for my appointment time right away. The waiting time was actually less than I had been told. Staff were all very friendly and professional. They even washed the exterior of my car! About the only thing that would have been icing on the cake is if they had made coffee for me in the waiting room! I had to figure out the machine myself. : ) More
by KenD
Employees Worked With
Saul Cabrales
November 04, 2021
Fast,friendly, and efficient service. Dana was remarkable and very knowledgeable. I would definitely recommend to family and friends when they are looking for a new vehicle! and very knowledgeable. I would definitely recommend to family and friends when they are looking for a new vehicle! More
by Mwasik42586
November 03, 2021
I have always had a good experience with Gerald Nissan, whether getting a new vehicle, or getting serviced thru their service department. whether getting a new vehicle, or getting serviced thru their service department. More
by Bbuhrandt
