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Gerald Nissan of Naperville

Naperville, IL

3.9
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

October 02, 2021

They do a excellent job on getting you in and out at competitive charges. Andrew in Service was extremely helpful. Definitely enjoys his job. More

by Wcrjano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 06, 2021 -

Gerald Nissan of Naperville responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

October 02, 2021

Great service and very helpful staff. Bought two cars here and would not hesitate to buy another when the time comes. More

by Damon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Oct 06, 2021 -

Gerald Nissan of Naperville responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 30, 2021

Service was excellent and faster. Good cafe and water.the service for message, excellent and faster. More

by fernando6188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Oct 05, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 26, 2021

Excellent experience, very nice, polite and helpful staff! All their staff are wearing masks and the place looks clean and well sanitized. More

by amro7684
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Cabrales
Sep 29, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 19, 2021

Very helpful on the phone. Very professional both on the phone and in the service area. I got in easily and they took care of me right away. More

by lkanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Sep 22, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent experience with us.We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 14, 2021

Even though I didn't buy a car from Gerald Nissan, Dana went above and beyond. She emailed me, called me, and texted me throughout the process. It was no fault of hers that the dealer didn't have the exa More

by Daryl
Recommend Dealer
Yes
Employees Worked With
Dana Musko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 12, 2021

Courteous and knowledgeable staff. Mine was a unscheduled visit and service team member gladly offered me the service needed. Gave me detail about the service to ge done, provided ride back home. Kept me inf More

by amurjani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Sep 15, 2021 -

Gerald Nissan of Naperville responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Gerald Nissan of Naperville was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 10, 2021

I been getting my car service in Gerald Nissan for more than 20 yrs and always value their recommendations for service. Have done an excellent job of taking care of my car. I had the pleasure to work wit More

by aramirez
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Sep 15, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 10, 2021

Dana is very pleasant and was willing to go the extra mile to help me find a vehicle that was within my price range. Thanks More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Musko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 06, 2021

I contacted the Dealership about a vehicle they had on the lot. I talked with Dana Musko. We had a great conversation, she took my name, number and email. She emailed me the information on the vehicle More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Musko
Sep 06, 2021 -

Gerald Nissan of Naperville responded

Hi Mark, We genuinely appreciate your feedback and appreciate your positive response about Dana and the service your were provided. If you could please reconsider, as it may have been in error, we received a 1 Star review from you regarding your overall experience. Would you please be so kind as to revisit this? Thank you again, Mark.

Sep 06, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to revise your review. On behalf of Dana and our team, we appreciate you and the opportunity you provided us with, Mark. Have a great rest of your day!

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