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Gerald Nissan of Naperville

Naperville, IL

3.9
876 Reviews
Gerald Nissan of Naperville, has been in business for 20 years; and has thousands of satisfied customers! Almost 62% of our business, comes from our repeat, or referral customers. Gerald Nissan of Naperville was 1 of only 34 dealers in the country, to receive the Circle of Excellence Award from Nissan. The award is only presented to the top volume, and top customer satisfaction dealers, in the entire country! Gerald Nissan of Naperville, is the only Dealer in Chicagoland to offer the Gerald Exclusive Lifetime Warranty; on all New, and most Pre-Owned vehicles. If it is Service, Parts, or a Body Shop you are looking for, Gerald Nissan is tops as well! Our factory trained staff will make sure your experience is excellent!
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1575 West Ogden Avenue

Naperville, IL

60540

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Showing 876 reviews

September 04, 2021

My car was checked out completely, i was told about what i needed and the orice to complete necessary repairs, I dropped my car off and was surprised the work was completed before i expected it. The total r More

by MDR1958
Recommend Dealer
Yes
Employees Worked With
Thomas Huhn, Saul Cabrales
Sep 09, 2021 -

Gerald Nissan of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 02, 2021

This was my 4th lease, the car I wanted was available and equipped with all the options I wanted. Salesman Carlos was fantastic and very knowledgeable about the product. Carlos and his manager were able to More

by tallentss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Jimenez
Sep 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

September 02, 2021

Timely service but had to remind cashier that service was covered by my maintenance plan. Also did not change windshield sticker for next service date. More

by nateracer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Sep 08, 2021 -

Gerald Nissan of Naperville responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 30, 2021

I purchased my leased car. The transactions was seamless. How Krick was awesome as usual. Gerald is always a good deal. I have purchased 4 vehicles, leased 3 and serviced 8 Nissans at Gerald ove More

by Nissan.1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lindholm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob in finance
Sep 02, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 29, 2021

I have been leasing cars with them for 12 years and they are willing to work with you to put you in a car at an affordable rate. More

by MikeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Sep 01, 2021 -

Gerald Nissan of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 28, 2021

My salesman Vinod anslem was very knowledgeable and great to work with. Bought a used car and the service department was also very helpful. I couldn’t ask for a better experience. More

by Allan42r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinod Anslem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renato Cardinaletti
Sep 01, 2021 -

Gerald Nissan of Naperville responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 28, 2021

I have always had very good experiences with this dealership so I see no reason to change. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Sep 01, 2021 -

Gerald Nissan of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 27, 2021

The dealership is top notch Scott in service very professional and easy to work with More

by bOB b nAPERVILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Slattery
Sep 01, 2021 -

Gerald Nissan of Naperville responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 25, 2021

The service is always professional, friendly and efficient. One hour for a tire rotation, oil change and air filter replacement. Greeted and treated respectfully! More

by TGraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Slattery
Aug 30, 2021 -

Gerald Nissan of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Majesky | rmajesky@geraldauto.com

August 25, 2021

Took only an hour for an oil change. Thank you More

by Consultkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Cabrales
Aug 25, 2021 -

Gerald Nissan of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Robert Majesky | rmajesky@geraldauto.com

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