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Gerald Nissan of North Aurora

North Aurora, IL

4.5
218 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 218 reviews

October 13, 2013

Dan Racine is very professional he was able to help us find exactly what we were looking for. I liked that he believed in us and valued us as customers. He showed great knowledge and also showed great res More

by mjd33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Racine
Oct 14, 2013 -

Gerald Nissan of North Aurora responded

Thank you for your kind words, Kent. Dan will be happy to hear you were so pleased with his assistance. Congratulations on your new car, we hope you are absolutely loving it! If you need anything else or have any other questions feel free to contact us or stop back in any time. We look forward to your next visit! Best, Scott Wolf, General Sales Manager, swolf@geraldauto.com

October 01, 2013

Rene and Erik were extremely helpful and easy to work with. We love our new Pathfinder and the service we received. We highly recommend Gerald Nissan of Aurora! TJ and Melanie Wasmund More

by mel941980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Payton and Erik Johnson
Oct 02, 2013 -

Gerald Nissan of North Aurora responded

Congratulations on your new Nissan Pathfinder and thank you for choosing Gerald Nissan of North Aurora! It was a pleasure assisting you and we are grateful for the comments you have left us. I will be sure to pass along your praises to Rene and Erik. If there is anything else we can do for you, please do not hesitate to ask. We anticipate your return and taking care of all your future automotive needs. Until then, we invite you to check us out on Facebook and Twitter. Fans receive access to exclusive specials and deals! Thanks again, Scott Wolf, General Sales Manager swolf@geraldauto.com

September 12, 2013

I went 3 times to this dealer. every time I buy a car!. Excellent, friendly and they have huge selection with many price range. Yasser Ibrahim, Dan and Tamer these guys are awesome. More

by SamElgo
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Racine, Tamer Shams
Sep 12, 2013 -

Gerald Nissan of North Aurora responded

First and foremost, we would like to thank you for the loyalty you have shown our dealership. Your continued business is invaluable to us and we are lucky to have you as a customer! Providing quality customer service is a true passion all of us share and I'm pleased to know my team was willing to go above and beyond for you during your most recent trip to our dealership. As always, we look forward to the next time we may be of service. Best regards, Scott Wolf, General Sales Manager swolf@geraldauto.com

August 19, 2013

Jon Dewig was very friendly, kind, patient & professional. I was greatly pleased with his help with no pressures. He took the time with me & answered all my questions and showed me all the featu More

by silver545
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 20, 2013 -

Gerald Nissan of North Aurora responded

Congrats on your 2nd vehicle from Gerald Nissan of North Aurora. We love hearing from our loyal and longstanding customers and it means the world to learn that Jon and the rest of our team took great care of you! Our staff prides itself on providing the best service in the business and I am proud to learn of their success. Please contact the dealership if ever you have auto-related questions and take advantage of huge savings from the service department by following us on Facebook and Twitter. Have a great day and we'll see you soon! Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

August 18, 2013

Customer service was excellent great hospitality was provided. Quality of work was rated a 5 because every question that we had was explained in detail. Friendliness was rated a 5 because the employee's More

by pramirez_8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mikel
Aug 19, 2013 -

Gerald Nissan of North Aurora responded

We love hearing from happy customers! Thanks very much for taking time to share the details of your awesome experience at Gerald Nissan of North Aurora. Our staff is trained to go above and beyond with each and every customer and it means the world to receive this terrific star rating. Please contact us if ever you have questions about your car and be sure to follow us on Facebook and Twitter to discover automotive news and great service department specials. We look forward to seeing you down the road! Best, Scott Wolf General Sales Manager swolf@geraldauto.com

August 02, 2013

Dan did an awesome job of recovering a sale. As my son and I were searching the internet for a local Honda dealer, on my phone in the parking lot, Dan approached us asked a few questions and next thing I More

by jbowman4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Racine
Aug 05, 2013 -

Gerald Nissan of North Aurora responded

Congratulations to your son on the purchase of his first new car! We are so happy we were able to help you both find the perfect vehicle. Please let us know if there is anything else we can do for you. We look forward to seeing you and your son again soon. Regards, Scott Wolf, General Sales Manager, swolf@geraldauto.com

July 25, 2013

I've purchased two vehicles and serviced with Gerald Kia of North Aurora. Today, in an emergency situation, I had my Nissan Quest towed to Gerald Nissan of North Aurora, I couldn't be more pleased. Se More

by slangley78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli in service
Jul 26, 2013 -

Gerald Nissan of North Aurora responded

Shaun, Thank you for your business and two purchases from our Kia store! We're thankful in an emergency situation you visited us and couldn't be more pleased with the outcome. Eli will appreciate the shout-out, he is a wonderful addition to the Gerald Nissan team. It's awesome you understood that we truly care about our customers and are committed to excellent customer service across the board. Please do not hesitate to reach out to us if you have any questions or concerns for our staff. We look forward to working with you again soon. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

July 15, 2013

The experience of purchasing my new Subaru Outback was quick and painless. Chris was helpful, informative, and patient. He has a charming sense of humor and listened to me and my needs and desires. Ren More

by hazy1950
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally L. Hazelton
Jul 16, 2013 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to write us such a nice review. Congratulations on your new vehicle. We are happy that we were able to help you. Chris is a huge asset to our team and we are glad you are pleased with the service he provided. We know that everyone has different needs when it comes to what they are looking for in a new car and we are happy Chris was able to find you exactly what you needed. Please come in again if there is anything you need help with in the future. Make sure that you follow us on Facebook and Twitter to always be updated on our current specials. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

July 15, 2013

Wife and I were looking at buying a new Murano and Dave was our salesman. We walked in and told him what we were thinking, and he tossed us a set of keys to a Murano and said "Here you go. Drive it around, More

by cconklin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2013 -

Gerald Nissan of North Aurora responded

Congratulations on your new Murano! Thank you for your 5-star review and kind words. We are happy to hear that your whole experience while at our dealership was excellent. We try to provide the best service possible and we are glad to hear that we have accomplished our goal. Dave is a great member of our team and we are glad he was able to help you. Please come in again if you need any help in the future. Make sure that you follow us on Facebook and Twitter to always be updated on our current specials. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

June 24, 2013

Jon, was great to work with! Very knowledgeable about the vehicle, giving honest answers. We aren't impulse buyers-he kept in touch w/o being pushy. Searched other dealers to get the exact one we wanted @ a More

by thronnelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 25, 2013 -

Gerald Nissan of North Aurora responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words. We are thrilled to hear how pleased you are with the service Jon provided. He is an asset to our team and he will be happy to hear about your positive experience. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook -- we offer exclusive specials for our followers and likers. Regards, Scott Wolf General Sales Manager swolf@geraldauto.com

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