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Gerald Nissan of North Aurora

North Aurora, IL

4.5
218 Reviews

213 Hansen Blvd

North Aurora, IL

60542

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Showing 218 reviews

November 14, 2012

Dan Racine is one of the nicest sales people we have ever dealt with. Very personable and knowledgable. Extremely accomodating. Made buying experience very easy. More

by ldsparks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Racine
Nov 15, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your feedback! Thanks for recognizing Dan's customer service efforts. It's awesome he was personable and knowledgeable. At Gerald Nissan of North Aurora, we believe every customer deserves an easy car buying experience. We're happy you had one with us. Thanks again for visiting our dealership, please stop in and see us again soon. Be sure to follow us on Twitter and Facebook, we offer exclusive offers including maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 07, 2012

I have been dealing with this dealer since '99 and they always have a good selection of vehicles in which I like. (ex.Frontier,Z cars, Titan, GT-R) More

by Nismo131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty Klingsick
Nov 07, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your loyalty! It's awesome you have continued to work with us since 1999. We're floored that you continue to visit us for your Nissan needs. We appreciate your compliment of our selection, we always strive to provide many choices for our customers. If you need anything from our sales or service departments feel free to contact us at anytime. Thanks again for choosing Gerald Nissan, we can't wait to help you in to Nissan #5! Be sure to find us on Twitter and Facebook we offer exclusive online specials including maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 06, 2012

Thank you for help me find a new car. I love my car has Thank you for help me find a new car. I love my car has everything what I want except the control power or veep to turn on my car from inside of my h More

by Mariam2871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your business! We're glad our staff helped you find a great new car that you love. It's always our goal at Gerald Nissan of North Aurora to provide our customers with everything they want in a new vehicle. Feel free to contact our staff, we'd love to help you get the additional features you'd like for your vehicle! We're always here to help. Thanks again. Be sure to find us on Twitter and Facebook, we offer exclusive specials for our valued customers. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 06, 2012

Dave was great. He did not use high pressure tactics. He was very knowledgeable about the Cube I purchased. I looked at a used Cube and a couple of Subaru's about a month before I purchased my new Cube. I h More

by patpetty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your feedback! It's amazing that you would take the time to write this review after visiting us. Dave will be thankful for your kind words. We're ecstatic you enjoyed working with him so much. We love that he came in to help you on his day off and was personable. Happy driving in your new Cube and welcome to the Gerald family! Please find us on Twitter and Facebook for special offers including maintenance deals. Thanks again. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 05, 2012

Jon was just great, no pressure. I was very pleased with his help, he never pressured me, even thought I was very unsure of what I rally wanted. Very helpfull. I will recommend Your dealership to my frien More

by chargrimm0603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 06, 2012 -

Gerald Nissan of North Aurora responded

Charlotte, Thank you for this great review! We appreciate your business and feedback. Jon will be glad you enjoyed his approach to the sales process. At Gerald Nissan of North Aurora, we believe every customer deserves as much time as they need to make the right decision. We're thrilled you were never pressured. The entire staff appreciates you recommendation as well. Please stop in and see us again soon! Check us out on Facebook and Twitter, we offer exclusive online specials for our "likers" and followers. -Scott Wolf General Sales Manager swolf@geraldauto.com

November 03, 2012

The service and personnel at this dealership are amazing. I never felt uncomfortable or pressured in any way. Finding a car that fits both your needs and your budget can be a very difficult process, but th More

by AngieK80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Racine, Tamer Shams
Nov 05, 2012 -

Gerald Nissan of North Aurora responded

We appreciate your business! At Gerald Nissan of North Aurora, we avoid all high-pressure sales tactics. We believe every customer deserves as much time as they need to make the right decision. It's awesome you never felt uncomfortable or pressured while car shopping with us. Thank you for sharing your experience. Be sure to contact us if you have any questions or concerns regarding your new vehicle. Your recommendation is huge compliment to our entire staff. Please stop in and see us again soon! Find us on Twitter and Facebook to take advantage of all our special offers. -Scott Wolf General Sales Manager swolf@geraldauto.com

October 22, 2012

My new Pathfinder was an extremely easy process at Gerald Nissan of North Aurora. The color and model was in stock and Bob Shewalter helped me with all the features and was very knowledgeable about my new P More

by tonymartinez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 23, 2012 -

Gerald Nissan of North Aurora responded

Congratulations on your new Pathfinder! It's awesome that you had an extremely easy process. Bob will be happy to hear you feel knowledgeable about your vehicle after working with him. We love that he went above and beyond by driving to your house to make sure the Pathfinder would your boating needs. Rene will appreciate your kind words and your recommendation is a huge compliment to our entire staff. If you need anything from our staff feel free to reach out to Bob or any Gerald team member. Be sure to find us on Twitter and Facebook to take advantage of all our special offers also. Thanks again! -Scott Wolf General Sales Manager swolf@geraldauto.com

October 18, 2012

A friendly staff member greeted us at the entrance and took us to Jon's desk. Jon was professional, upbeat and knowledgeable instructing me through the test drive and sales process. He gave me an exce More

by margieschmitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan! We appreciate the time you took to give us feedback. Jon will love to hear you had a great experience with him. We're happy he was professional, upbeat and knowledgeable throughout the sales process. He is a great example of what our staff strives to be for our valued customers. If you have any questions or concerns regarding your new vehicle please do not hesitate to reach out to the Gerald Nissan staff. Congratulations on your new Rogue, happy driving! -Scott Wolf General Sales Manager swolf@geraldauto.com

October 10, 2012

It was a good apportuinity to meet Mr. Ahmed Awad , he is a wonderful person ; polite , courteous, and very friendly. He is that kind of person that offer a superior service to his customers. I'm fully sati More

by Suhairalsalihi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Awad
Oct 10, 2012 -

Gerald Nissan of North Aurora responded

Thank you for recognizing Ahmed! He will love to hear your compliments of his "superior" customer service skills. Our staff strives to be all the qualities that he demonstrated to you. We're glad you are satisfied with your new Altima. If you have any questions or concerns regarding your new vehicle please feel free to reach out to our staff. Thank you for choosing Gerald Nissan, we hope to work with you again soon. Be sure to follow us on Twitter and Facebook for exclusive online offers including maintenance deals and other offers as well. -Scott Wolf General Sales Manager swolf@geraldauto.com

October 02, 2012

Ahmad is a very nice person, not your typical pushy sales man. Ahmad was very patient with my wife and I showing us and letting us test drive which ever car we wanted. Ahmad explained all the options avail More

by algamboa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 02, 2012 -

Gerald Nissan of North Aurora responded

Thank you for choosing Gerald Nissan! Ahmad will be floored to hear your amazing compliments of his customer service efforts. He is a great member of the Gerald family, thank you for recognizing him. Our staff strives to be patient and change our customer's opinions about car dealerships. We're ecstatic Ahmad was not the typical pushy sales man you have encountered before. On behalf of our entire staff, thank you for your business and review. If you have any additional questions about your new vehicle please do not hesitate to contact us. Be sure to follow us on Twitter and Facebook for maintenance specials and other Gerald offers as well. -Scott Wolf General Sales Manager swolf@geraldauto.com

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