
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
No More Honda’s! Shopped with my sister for a new car for her. She was set on Honda as this would be her fourth Honda. We came to Suburu cause I had heard good things Shopped with my sister for a new car for her. She was set on Honda as this would be her fourth Honda. We came to Suburu cause I had heard good things but went to Honda afterward for a test drive. She really liked the Civic and was 90% sold but because of some of the safety features that Nick Gruic, our salesperson mentioned. My sister wanted to test drive the Impreza. After this test drive she felt that the Impreza was the much better car and Nick gave us a great deal! More
Great! The dealership is beautiful and clean! Jesse was great to work with and we felt comfortable with the purchasing process. Super easy! Jesse was very kn The dealership is beautiful and clean! Jesse was great to work with and we felt comfortable with the purchasing process. Super easy! Jesse was very knowledgeable about the car and quick to respond to questions. More
Customer Satisfaction Jesse is a very honest and resourceful sales agent who seeks to understand clearly what his customer wants . The best car buying experience ever! Than Jesse is a very honest and resourceful sales agent who seeks to understand clearly what his customer wants . The best car buying experience ever! Thank you! More
Great Sales! I worked with Jeff when I was in and he is a great salesperson! He does not beat around the bush and he wants to help. I will be going to him in the f I worked with Jeff when I was in and he is a great salesperson! He does not beat around the bush and he wants to help. I will be going to him in the future! More
Service experience Chuck: Thank you for reaching out and responding to my concerns. As I have done in the past surveys, I will not hesitate to commend the serv Chuck: Thank you for reaching out and responding to my concerns. As I have done in the past surveys, I will not hesitate to commend the services that you render in the future More
Quick and easy! I had a great experience at Gerald Subaru. Walked in and was immediately helped. Had submitted some online inquiries ahead of time so they already kne I had a great experience at Gerald Subaru. Walked in and was immediately helped. Had submitted some online inquiries ahead of time so they already knew what I was interested in. The car I wanted was under a test drive with someone else but I was able to test drive the next closest model so as to not waste any time. The second my car was available, we had the keys to look at it. I was never pushed to look at anything I wasn't interested in just for the sake of a sale. Everyone we encountered was kind and helpful. One employee we weren't even working with helped us warm up a bottle as we were shopping with a 5 month old (why "quick" was so important to me). Once I was happy with my choice, they got me down to my preferred payment and through the paperwork as soon as possible. After everything was done, Leo helped set up my phone to the car and show me the basics of the features but didn't overwhelm me with information. Overall, the dealership was beautiful and clean and the people were wonderful to work with. More

New car experience This was our first new car purchase, and while it was lengthy, no part of it was unpleasant or tiresome. Russ worked with us for the better part of a This was our first new car purchase, and while it was lengthy, no part of it was unpleasant or tiresome. Russ worked with us for the better part of a day getting us a price we were happy with and a car we love and have wanted for a few years. More
First time Subaru buyers Jesse was so great to work with. He was super informative about all the safety features and was a genuine guy to work with. We felt at ease throughout Jesse was so great to work with. He was super informative about all the safety features and was a genuine guy to work with. We felt at ease throughout the process and it was much easier than we expected. More
Great service We have bought several cars from gerald and with great service like we got from mike and leo and the reat of the team, we will buy many more We have bought several cars from gerald and with great service like we got from mike and leo and the reat of the team, we will buy many more More
A great experience- Again. This is the 3rd Subaru we have purchased from this dealership. Always a consistent focus on finding the right car and features at the right price. This is the 3rd Subaru we have purchased from this dealership. Always a consistent focus on finding the right car and features at the right price. More