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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

October 03, 2020

Amazing service! Truly genuine and appreciate all the work he did for us to make sure we got the car we loved. Thank you so much! If we every need another car we will be back 😊 More

by Freddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 07, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this review about your experience with us! We truly appreciate it. We would like to congratulate you on your new car! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 02, 2020

Ehab Help me with my new purchase. He is professional and knowledgeable and super friendly. I felt I could trust him. Thanks again for your help! More

by happygirlrios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Oct 07, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ehab. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

Clean, efficient and accommodating dealership. Service department, especially Collin Miranda, Service Writer, is great person to talk with as well as handle/resolve service questions. More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 05, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

I think Collin Miranda has been my Service Advisor for more than 10 years. He is great! He is always very professional, thorough, friendly, and patient. He gives honest advice on service and is easy to More

by Malneu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Collin does for Gerald Subaru of Naperville and our customers. Hope to see you again soon! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

Fast, friendly, and efficient. Jeff was informative, to the point, and didn’t mince words. I appreciate him being transparent and mindful. Overall good experience. More

by Matthew H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 05, 2020 -

Gerald Subaru of Naperville responded

Matthew, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Gerald Subaru of Naperville satisfied! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

October 01, 2020

Leo Lopez was very nice to work with he showed us how all the new stuff on the car worked. He is the only salesperson I have ever stopped in to say Hi too when I was in for service. The dealership is very ni More

by Claudette Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Tran, Trish Svizzero
Oct 05, 2020 -

Gerald Subaru of Naperville responded

To say thank you is not enough, Claudette! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Gerald Subaru of Naperville again! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

We went in looking for an SUV and Leo Lopez helped us out. Leo was great! Extremely knowledgeable and extremely patient. We walked away with the car we want with all the safety features we were looki More

by Chirag1.shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Leo. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

Collin and Donna were great. They both listened to my concerns and showed genuine interest in finding solutions. Serviced both of our Outbacks today. Cars were delivered before promised. I understood wha More

by CMankunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda, Donna Tran
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

Jesse was very friendly, professional, helpful, and understanding. He made my first time visiting Subaru a good experience And answered any question I had. I didn’t have the pleasure to speak with the More

by Cvasek13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Oct 02, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 30, 2020

Neat clean service 👍 Collin Miranda took care of us got loaner called letting us know how things were going till finished great guy polite knowledgeable in car and tires car fixed great 😀 price ok also More

by mblababy53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Oct 02, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Collin. Please let us know if we can ever help you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

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