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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

February 23, 2019

Great guy, extremely friendly and helpful! Came in with my daughter to pick up a car for her and almost ready to leave at first due to ridculous behavior towards us from one of the managers, bu More

by Marek0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Nino McMorris, Jesse Bush
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Marek0302, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

February 23, 2019

A totally positive experience Having never purchased a Subaru in our lives, we were a little hesitant and uncertain what to expect when we walked into Gerald Subaru of Naperville. More

by YayForester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Feb 25, 2019 -

Gerald Subaru of Naperville responded

YayForester, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your Forester. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Alec McKean - General Manager

February 23, 2019

We left happy We were happy with the service Ehab provided to us. He listened to us and was understanding of what was important to us. Car buying is not always an e More

by KateP38
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Nino McMorris, Marie Stepanek, Ehab Aref
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you KateP38, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Alec McKean - General Manager

February 23, 2019

Great experience at Gerald It was a pleasure to work with Mike O‘Brien today. Mike was very friendly and helpful finding us our new car. We love our new Impreza! More

by anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new Impreza and we look forward to doing business with you again in the future. Sincerely, Alec McKean - General Manager

February 23, 2019

Thanks Jeff Jeff was great at getting a deal done in a short period of time. The dealership is beautiful. Also JT did a good job handling all the paperwork. More

by NewT4runnerOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for this amazing review, NewT4runnerOwner! We really appreciate your business. Sincerely, Alec McKean - General Manager

February 22, 2019

Awsome experience Just bought an impreza. The experience at Gerald Subaru was second to none! Fantastic service. Russ was Awsome. I would recommend Gerald Subaru to eve More

by Peanuts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thanks for the great rating, Peanuts. We're pleased that everything went well for you. Sincerely, Alec McKean - General Manager

February 22, 2019

Competitive pricing, friendly staff! The sales team at Gerald Subaru were very pleasant to work with and were able to get us into a brand new car that met our needs, wants, and budget. Th More

by ThrottleJockey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Cynthia Barratt
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Alec McKean - General Manager

February 22, 2019

Took his time with us. Leo answered all our questions and had exceptional knowledge about the Forester. He did not pressure us to buy anything we didn’t want. He was pat More

by emmyro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Alec McKean - General Manager

February 22, 2019

Knowledgeableand experienced explaining everything well. Michael is extremely enlightened with all the features of the Subaru cars and is very willing to explain the qualities of each. He understands his cu More

by ice cream lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Feb 25, 2019 -

Gerald Subaru of Naperville responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, Alec McKean - General Manager

February 22, 2019

Awesome!!! Our Subaru Sales Associate, Jesse Bush was phenomenal! He took the time to answer all of our questions, show us the key features of the vehicles we w More

by Love, my new subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush
Feb 25, 2019 -

Gerald Subaru of Naperville responded

Congratulations on the new Subaru! We know that buying a vehicle is a big decision for most, and we’re so happy you decided to work with us. Be sure to give us a call when you are due for service or are in need of any assistance. Sincerely, Alec McKean - General Manager

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