Back

Gerald Subaru of Naperville

Naperville, IL

4.6
3,075 Reviews

2379 Aurora Ave.

Naperville, IL

60540

Directions

By Type

3,075 Reviews of Gerald Subaru of Naperville

January 17, 2019

Beyond My expectation I was deeply impressed with your kind employee who is Russ Harris and I had an interesting experience with test drive at Test Track on covered snow an More

by Sangki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Harris
Jan 18, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time to review your experience with us, Sangki. I will let Russ know that you were pleased with his truly exceptional service. Drive safely! Sincerely, Alec McKean - General Manager

January 16, 2019

My Gerald Subaru Experience I was treated with the utmost level of professionalism. Jeff was very knowledgeable of the car industry and the Subaru product he was selling. Even More

by A buyer
Recommend Dealer
Yes
Employees Worked With
Jeff Walker, Jon Thongphadith
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for taking the time out of your day to share your truly exceptional experience with Jeff. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Take care! Sincerely, Alec McKean - General Manager

January 15, 2019

Ehab best sales person I ever worked with Ehab was the most knowledgeable sales person I have ever dealt with in the 40 years I have been buying new cars. His presentation skills are excellent More

by trizzo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Ehab Aref, Tim Murray
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for this great review, Trizzo71! Ehab is truly an exceptional salesman and we appreciate him for giving you a great experience. We appreciate your business! Sincerely, Alec McKean - General Manager

January 15, 2019

A good way to buy a car Mike Price is the best car salesman in 60 years of buying cars. My wife also felt good about our time with Mike Price. He covered all the questions More

by Sargent JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and truly exceptional review, Sargent JT. I am happy to hear Mike was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Alec McKean - General Manager

January 15, 2019

Amazing person Jesse Bush is one of the most professional, informative and honest sales consultants I have ever had the pleasure of meeting and dealing with. We wil More

by Nate050308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Jesse Bush, Stephen Cook
Jan 17, 2019 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

January 14, 2019

Amazing Customer Service From the moment we walked in the door the staff at Gerald Subaru were so friendly and welcoming. Jesse Bush was our sales consultant, he was the best. More

by JJNB19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush, Stephen Cook
Jan 17, 2019 -

Gerald Subaru of Naperville responded

Thank you for your business and this review. Jesse is happy to hear that you received truly exceptional service. Please remember that we're always here to assist you with any future auto needs! Sincerely, Alec McKean - General Manager

January 13, 2019

Awesome People!!! Great experience from the moment I walked in the front door, the staff made me feel welcome. Everyone was friendly, attentive [a lot of smiles]. My sa More

by DebDen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Abid Khan
Jan 14, 2019 -

Gerald Subaru of Naperville responded

We are so honored to have you as a valued customer, DebDen! The team is happy to hear that you received truly exceptional service. Thank you for choosing Gerald Subaru of Naperville with your car buying needs and it was a pleasure working with you. Sincerely, Alec McKean - General Manager

January 13, 2019

great staff, and experience Came in today to pick up my 2019 crosstrek, and our salesman Paulo was great. We've were communicating before coming in and purchasing the vehicle sin More

by erika10lo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and recommendation, Erika! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let Paulo and Anthony know that they made an impact during your visit. Enjoy your 2019 Crosstrek! Sincerely, Alec McKean - General Manager

January 12, 2019

Excellent customer service! From the moment I walked in, Gerard Subaru made me feel welcomed. The staff is very attentive, and I never felt pressured like I have at other Subaru More

by abigail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Michael O'Brien
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional experience with us, Abigail! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean - General Manager

January 12, 2019

Great dealership!! Everyone is great to work with and super friendly. This dealership has great prices plus the lifetime warranty. So glad we went with Gerald Subaru. More

by EricaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Jan 14, 2019 -

Gerald Subaru of Naperville responded

Thank you for leaving us this wonderful review, EricaL! We're glad you had a truly exceptional experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Sincerely, Alec McKean - General Manager

...
140
...