
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
3.6R - custom Russ was excellent to deal with. I wanted a custom outback, and Russ made the process very easy to work thru. 2” lift, bull bar, and some AT tires Russ was excellent to deal with. I wanted a custom outback, and Russ made the process very easy to work thru. 2” lift, bull bar, and some AT tires are going to look amazing on this car. Thanks again Russ More
Great cars/great salesman Michael really helped me choose the right fit for myself. Very knowledgeable and easily able to answer all questions. Didn’t take long to get to the b Michael really helped me choose the right fit for myself. Very knowledgeable and easily able to answer all questions. Didn’t take long to get to the best price they had available. More

Painless experience. Dreading the process of buying a car, we were pleasantly surprised at how painless Russ Harris made this experience. He listened attentively to our ne Dreading the process of buying a car, we were pleasantly surprised at how painless Russ Harris made this experience. He listened attentively to our needs and worked with us to get the car we wanted for a fair deal. He was highly courteous and professional. More
one of the best car salesmen Ive known Maury Lopez did an excellent job. Very knowledgeable and articulate. I believe he will be a valuable asset to your team and organization. Best of lu Maury Lopez did an excellent job. Very knowledgeable and articulate. I believe he will be a valuable asset to your team and organization. Best of luck to him. More
Great service for a great price! Traditional dealership. Reasonable prices. Good customer service. It took a little time to do the paperwork and get a cosigner and all that but that i Traditional dealership. Reasonable prices. Good customer service. It took a little time to do the paperwork and get a cosigner and all that but that is to be expected. Otherwise a great experience! More
Leasing an Outback Overall the experience was positive. We didn't feel pressured into buying or leasing. The test drive track was awesome! One issue: We were asked Overall the experience was positive. We didn't feel pressured into buying or leasing. The test drive track was awesome! One issue: We were asked to write a check for the down payment and assured that it would not be cashed until the insurance money came in. It was cashed anyway which put us into a temporary NSF situation with our checking account. It was fortunate that we had a line of credit with the bank, so the check was covered. Please be more careful with that in the future. It was just lucky that I was looking at our bank statement and saw the negative balance and was able to correct it in time. More
Incredible! Bypassed dealer 1 mile from our house to go here All staff were very attentive, polite, helpful. Our salesman, Leo was very knowledgeable, not high pressure, incredibly personable, a delight! So hel All staff were very attentive, polite, helpful. Our salesman, Leo was very knowledgeable, not high pressure, incredibly personable, a delight! So helpful in sharing options, able to get us a Forester from a sister dealer, which we bought! More
Easy and efficient The sales staff is very friendly and knowledgeable. The process of buying was simple and efficient. I did not feel pressured or pushed by the salesman The sales staff is very friendly and knowledgeable. The process of buying was simple and efficient. I did not feel pressured or pushed by the salesman and finance department More
Great They didn't have the color on the lot that we wanted but the manager said that he could have it on the lot in 24hr. I was back in 26hr. & he delivere They didn't have the color on the lot that we wanted but the manager said that he could have it on the lot in 24hr. I was back in 26hr. & he delivered what he said. He was a little high on the price but he match it . Everyone was great Thanks More
Excellent customer service and care!! I purchased a brand new 2019 WRX and Eddy Orellana was a pleasure to work with!! He handled the process very well, and was very accommodating. Jon Tho I purchased a brand new 2019 WRX and Eddy Orellana was a pleasure to work with!! He handled the process very well, and was very accommodating. Jon Thongphadith also was awesome, he helped me get a Great Deal on the car I wanted and was very clear with all the paperwork process!! Thank you both for the great service!! More