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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

September 23, 2020

My service advisor was Collin M. What a wonderful experience. Collin was so helpful and took the time to answer all my questions I had. He was professional and knowledgeable. Very nice young man. He’ More

by Vicky Kancherlapalli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 22, 2020

Collin Miranda is the best! He has been my service advisor several times and never fails to provide the best service and advice. He answers all my "dumb" questions with patience and clarity, never ma More

by SueR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 25, 2020 -

Gerald Subaru of Naperville responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 21, 2020

Great experience with the dealership and my sales person Leo lopez with the purchase of my forester. No pressure to buy and take home,great deal and good price on my purchase. More

by bpiejko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez
Sep 23, 2020 -

Gerald Subaru of Naperville responded

Congratulations on your new Forester! Thank you for taking the time to write about your experience. It's great to know Leo and our staff were able to provide you with a pressure-free purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 20, 2020

Colin Miranda has been my service advisor since 2011. He is personable and knowledgeable about Subaru’s. Colin works with my schedule to set up an appointment, especially if it involves more than one day. I More

by khiggenson
Recommend Dealer
Yes
Employees Worked With
Collin Miranda
Sep 23, 2020 -

Gerald Subaru of Naperville responded

You have been doing business with Colin and Gerald Subaru of Naperville for years and your review about us is truly appreciated. We look forward to years of continued service. Take care and happy trails. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 19, 2020

Hubert was helpful, knowledgeable, friendly and not a typical "pushy" salesman. He made the experience much less daunting and more enjoyable. Highly recommend speaking with him. More

by Tanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hubert Sneideris
Sep 21, 2020 -

Gerald Subaru of Naperville responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 18, 2020

Jesse Bush was one of the best and nicest sales person that I have ever worked with . Jesse made sure I was happy with the Everything. More

by BarbaraP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Barbara, thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 18, 2020

Everyone at Gerald is extremely respective of the relationship between sales and their customer. This Subaru dealership was our first stop shopping for a new vehicle. It had been 12 years of drivin More

by Bdasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Anthony Mazany
Sep 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 18, 2020

I had first time chat with sales person Gruic I am Tesla I had first time chat with sales person Gruic I am Tesla owner but wanted to know more about Subaru as my second car as I heard a lot about how good More

by Ihdesai
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Gruic
Sep 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

Jesse and Ashley were great to work with. Both were super helpful and answered all my questions. Pleasant experience. Happy with the new car. Would buy here again. More

by cpbrtndrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse, Ashley, Jesse Bush, Ashley Winter
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

September 17, 2020

I absolutely love my new car and I had a great experience at the dealership. Jeff was super helpful and I love my new car! More

by ALeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Sep 18, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nino McMorris General Manager Gerald Subaru of Naperville

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