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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

October 06, 2018

Great experience I would recommend this dealer to anyone looking to purchase a Subaru. Eddy was very personable and professional and did an amazing job. He took the ti More

by Nmanata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Orellana
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for your kind words and recommendation! We couldn't be happier that Eddy was there to provide you with such exceptional service! If you have any further needs, please come back to see us. Sincerely, Alec McKean - General Manager

October 06, 2018

New car We purchased a new Ascent from Michael Price, he was very knowledgeable of all the features and how they worked. He took us for an extensive test driv More

by Bdavid8916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thanks for the wonderful feedback! Michael is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Enjoy your new Ascent! Sincerely, Alec McKean - General Manager

October 06, 2018

New vehicle purchased with Michael Price I bought a ‘19 SUBARU legacy. Michael walked me through the whole process and was helpful. He was knowledgeable about the product and has continued to More

by Av109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price, Marie Stepanek
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! Michael is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, Alec McKean - General Manager

October 06, 2018

Pleasant, courteous, and informative Ehab was very welcoming when we entered Gerald Suburu. After asking what we were interested in he showed us all the special features of Suburus. We te More

by fred1819
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Oct 10, 2018 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

October 06, 2018

Great Experience Sales staff, John Pryor and his manager, Ubaldo, were very professional & helpful. They worked with me on a very fair deal and were responsive to my More

by Tom T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, John Pryor, Marie Stepanek
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are happy to hear that John and Ubaldo were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Alec McKean - General Manager

October 06, 2018

Easy buying Ehab was able to find us a hard to find color/trim Combo and get it for us the next day! Fair internet pricing, good experience. More

by Jayman4312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia internet, Ehab Aref
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this 5-star review. We are glad to hear that Ehab helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Alec McKean - General Manager

October 06, 2018

Outstanding Service Both Jeff and Tim provided good service. They were friendly, personable and easy to deal with. Did not have any issues with our transaction and they w More

by Giging065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review! We are so pleased that Jeff and Tim were able to provide you with such exceptional service. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Alec McKean - General Manager

October 05, 2018

John Rose was extremely helpful from the get go John Rose was extremely helpful from the moment I arrived at dealership until I bought my vehicle. He was very informative and was able to answer ever More

by Thorsell07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review. We are very happy to hear that John could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Alec McKean - General Manager

October 05, 2018

Purchaed a Forester We just bought a gently used Subaru Forester. Drove it home last night. It performed well in traffic. I find the on-the-road experience more valuab More

by Psychset
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez, Tim Murray
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review and congrats on your Subaru Forester! We really appreciate your business. Sincerely, Alec McKean - General Manager

October 05, 2018

The place to go to purchase a car. I was greeted right away. I appreciated the kindness and smiles; I would recommend Gerald Subaru to anyone who is seeking to purchase a vehicle. More

by happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Russ Harris
Oct 10, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! Feel free to call or stop by if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

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