Gerald Subaru of Naperville

My buying experience We are not a the type of people that enjoy buying cars and did much of our research on line before settling on 2 final dealers. We are very pleased t We are not a the type of people that enjoy buying cars and did much of our research on line before settling on 2 final dealers. We are very pleased that we selected Gerald Subaru to make the purchase of our new Forester. More

Good experience Working with Kelly was very pleasant and even a bit fun! The test track was a great learning experience. I enjoyed her low pressure and friendly style Working with Kelly was very pleasant and even a bit fun! The test track was a great learning experience. I enjoyed her low pressure and friendly style. More

Wonderful service without any pressure I went to a lot of dealerships when I was looking for a vehicle. But Kelly at Gerald Subaru of Naperville was the only one to answer all of my questio I went to a lot of dealerships when I was looking for a vehicle. But Kelly at Gerald Subaru of Naperville was the only one to answer all of my questions for me. She was very easy to work with and not once did I feel like I was being pressured into buying a vehicle. I also did not get harassed with 3 phone calls a day after visiting Gerald Subaru of Naperville. I did with every other dealership I visited. More

Competitive prices with Warranty & willing to work with you My family does not buy new cars very often, in fact, we usually keep our cars for at least 8 - 10 yrs. This is why we wanted a Subaru as we have had My family does not buy new cars very often, in fact, we usually keep our cars for at least 8 - 10 yrs. This is why we wanted a Subaru as we have had several and they have always been great cars for the price...AWD, safety, and 4 cyl fuel economy...can you ask for more? We decided on Gerald of Naperville because of the lifetime warranty they offer at no cost. Before even going I asked to see the warranty fine print which they gladly provided. I had many online quotes, even from Gerald of North Aurora, and they were very close to my best offer with the same vehicle options. They matched the Gerald of North Aurora price, which was a few hundred less than then Naperville initial quote, which was great. There was a little snag when we took delivery of the vehicle as we saw one vehicle and decided to purchase an identical one, just in blue. When we took delivery we noted some key accessories were missing after signing the paperwork, however, after a quick chat with the general sales manager, they were kind enough to through in the accessories for free. Remember that the dealer does not always control what accessories come with the vehicle and to look the car over before signing any paperwork. It was a no stress purchase with no pressure and everyone was very nice. More

Great Experience Ehab was very helpful and reasonable with the car buying process. He did not push anything on me throughout the experience, and he is an honest man wh Ehab was very helpful and reasonable with the car buying process. He did not push anything on me throughout the experience, and he is an honest man who will try to do right by the buyer. Highly recommended! More

Car buying experience 1. Friendly 2. No pressure to buy a vehicle. 3. Price as quoted without hassling. 4. Good experience 5. Found the vehicle we were interested in bu 1. Friendly 2. No pressure to buy a vehicle. 3. Price as quoted without hassling. 4. Good experience 5. Found the vehicle we were interested in buying. More

Subaru Forrester purchase We knew we wanted a Forrester and our salesperson Michael walked us through all of the features of the car and the safety data behind why it is ranked We knew we wanted a Forrester and our salesperson Michael walked us through all of the features of the car and the safety data behind why it is ranked so high. He answered all of our questions thoroughly and made us confident in our decision. More

Great Help Everything was easy to understand and presented well. I enjoyed working with Mike and he was a great help in telling us everything to look for when te Everything was easy to understand and presented well. I enjoyed working with Mike and he was a great help in telling us everything to look for when test driving and examining the vehicle More

Surprisingly pleased We started looking for a new car when we visited Gerald Subaru. Barb was looking for a small suv such as the Crosstrek whereas Terry wanted a little l We started looking for a new car when we visited Gerald Subaru. Barb was looking for a small suv such as the Crosstrek whereas Terry wanted a little larger suv along the line of Kia Sportage or Subaru Outback. Michael Price from Sales at Gerald met us when we arrived and we immediately felt comfortable dealing with him (very important. Michael showed us a 2018 Crosstrek and Terry joined Barb in believing this suv might be right for us. We next visited several other dealerships during the following week but no other vehicle we looked at could beat the Crosstrek. We called Michael and made an appointment to come in to purchase the Crosstrek. More

Eddie is the best car salesman! Eddie took the time to listen to what we were looked long for, asked relevant questions, proposed what options were available from his familiarity of Eddie took the time to listen to what we were looked long for, asked relevant questions, proposed what options were available from his familiarity of used vehicles and allowed us to choose, answering questions along the way. More