
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Jesse Bush Great experience! Used the Costco program and it set us up with Jesse. He was very transparent with the process and pricing, answered all of our quest Great experience! Used the Costco program and it set us up with Jesse. He was very transparent with the process and pricing, answered all of our questions and was awesome! He never pressured us and actually made the process enjoyable. Would definitely come back to here to work with Jesse! More
Excellent service! Jesse was so awesome! Very informative, transparent with wth buying process, and not pushy whatsoever. Professional service and friendly attitude. Wou Jesse was so awesome! Very informative, transparent with wth buying process, and not pushy whatsoever. Professional service and friendly attitude. Would recommend him without hesitation. More
The staff was efficient and professional. We did not get a We went to many dealerships and got so many hard sells and salesmen carrying to force a deal upon us. That didn't happen with Jeff Walker at Gerald S We went to many dealerships and got so many hard sells and salesmen carrying to force a deal upon us. That didn't happen with Jeff Walker at Gerald Subaru. That is why we walked out with a new car! More
First time Subaru owner. I went in to test drive a legacy, and test drove two others models and left with an outback. Good decision, and a better buy. I went in to test drive a legacy, and test drove two others models and left with an outback. Good decision, and a better buy. More
Ehab Aref Ehab was a great dealer. He was very helpful and patient. He was instrumental in helping us find a car that matched our needs at a great deal Ehab was a great dealer. He was very helpful and patient. He was instrumental in helping us find a car that matched our needs at a great deal More
Great Customer Experience Jeff Walker was remarkable. Not only did we get a great deal he also made certain that every aspect of our visit was well taken care of not to mentio Jeff Walker was remarkable. Not only did we get a great deal he also made certain that every aspect of our visit was well taken care of not to mention the level of excellence demonstrated by his incredible Team. Hats off to Jeff and his Team for a great car-buying experience. More
Subara Crosstrek We had a great experience at this dealership. Anna and Nino were wonderful to work with. They were both helpful and worked with us until we were in a We had a great experience at this dealership. Anna and Nino were wonderful to work with. They were both helpful and worked with us until we were in a situation that we felt comfortable with. I would definitely recommend this dealership to friends and family! More
Good experience Working with Kelly was very pleasant and even a bit fun! The test track was a great learning experience. I enjoyed her low pressure and friendly style Working with Kelly was very pleasant and even a bit fun! The test track was a great learning experience. I enjoyed her low pressure and friendly style. More
My buying experience We are not a the type of people that enjoy buying cars and did much of our research on line before settling on 2 final dealers. We are very pleased t We are not a the type of people that enjoy buying cars and did much of our research on line before settling on 2 final dealers. We are very pleased that we selected Gerald Subaru to make the purchase of our new Forester. More
Competitive prices with Warranty & willing to work with you My family does not buy new cars very often, in fact, we usually keep our cars for at least 8 - 10 yrs. This is why we wanted a Subaru as we have had My family does not buy new cars very often, in fact, we usually keep our cars for at least 8 - 10 yrs. This is why we wanted a Subaru as we have had several and they have always been great cars for the price...AWD, safety, and 4 cyl fuel economy...can you ask for more? We decided on Gerald of Naperville because of the lifetime warranty they offer at no cost. Before even going I asked to see the warranty fine print which they gladly provided. I had many online quotes, even from Gerald of North Aurora, and they were very close to my best offer with the same vehicle options. They matched the Gerald of North Aurora price, which was a few hundred less than then Naperville initial quote, which was great. There was a little snag when we took delivery of the vehicle as we saw one vehicle and decided to purchase an identical one, just in blue. When we took delivery we noted some key accessories were missing after signing the paperwork, however, after a quick chat with the general sales manager, they were kind enough to through in the accessories for free. Remember that the dealer does not always control what accessories come with the vehicle and to look the car over before signing any paperwork. It was a no stress purchase with no pressure and everyone was very nice. More