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Gerald Subaru of Naperville

Naperville, IL

4.6
3,075 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,075 Reviews of Gerald Subaru of Naperville

April 06, 2018

Good car, good deal. I was treated with respect. Salesperson patiently listened to my concerns especially on what I could afford vs not afford. Offered a very good deal on More

by LonesomeRambler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Stepanek, Eddy Orellana
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thanks for the truly exceptional review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean - General Manager

April 06, 2018

Great buying experience. Ehab and the team at Gerald Subaru really worked hard to make sure that I was getting a great used Subaru. Ehab was very friendly, professional & eas More

by areitzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 09, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a truly exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Alec McKean - General Manager

April 05, 2018

Now This Is How Vehicle Purchasing Should Be Rave reviews for Gerald Subaru of Naperville, Leo Lopez and all of Gerald team. Even after purchasing numerous vehicles over the years, Gerald Subaru More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Nino McMorris, Tim Murray
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 05, 2018

Great Interaction with John Rose In 2015 I walked into this dealership to look at cars with my sister. I met John Rose and he was very informative about the many offerings from Subaru More

by Michael Baldwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Rose
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 05, 2018

Wonderful and professional sale representative Ehab did a wonderful job !! very friendly and professional ,made buying my new car a very stress free experience ,I would recommend him to all frien More

by Hassan & Nadine
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 04, 2018

Great service, especially Abid Khan Abid Khan was our sales person and he took care of us with professionalism. He was well informed about the car we purchased, well prepared. I would hi More

by Tedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you very much for taking the time to leave us a truly exceptional review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Alec McKean - General Manager

April 04, 2018

Great sales experience First car buying experience in ten years. My salesman, Michael Price, was excellent to work with. Low pressure and concern that I purchased the right More

by Barry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Apr 06, 2018 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

April 04, 2018

Great service with Michael Price! Love our New Forester! My husband and I spent a year researching our next car, and ended up at Gerald Subaru with Michael Price. He worked with us for almost 12 months, answ More

by Crosby Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Have a truly exceptional day! Sincerely, Alec McKean - General Manager

April 04, 2018

My Car Buying Experience I enjoyed working with Ricardo. He made my car buying experience go as smoothly as possible, was very professional, and he created an atmosphere of tr More

by MAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Apr 18, 2018 -

Gerald Subaru of Naperville responded

Mas, we're happy to hear that you received truly exceptional service. Sincerely, Alec McKean - General Manager

April 03, 2018

Purchased a 2018 Outback Touring, had great experience! Our salesman, Richardo, was terrific. We had a good idea of what we wanted and he took it from there. We ended with the perfect vehicle for us and g More

by JBP@newcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Business manager Tony was top notch--experienced and helpful., Ricardo Rodriguez
Apr 06, 2018 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Have a truly exceptional day! Sincerely, Alec McKean - General Manager

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