Gerald Subaru of Naperville

Paulo is responsive and delivers on customer experience. Service team was quick. The service are was clean and sanitized. Great experience. Thank you very much Service team was quick. The service are was clean and sanitized. Great experience. Thank you very much More

Paulo is a wonderful salesman who is knowledgeable and detailed in his vehicle presentation. He also demonstrates great communication skills as I was informed at every step of the process. Thank you!! detailed in his vehicle presentation. He also demonstrates great communication skills as I was informed at every step of the process. Thank you!! More

Friendly staff . Clean waiting area. Social distancing observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the serv observed . Service time is as scheduled. Accommodating vehicles for service even without appointment. Explain to customer the details of the services being made. More

Collin Miranda in Service is top notch and able to take of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The w of all your needs. Collin takes care of both of my cars w/o issues and gets me in by appointment on time and keeps me informed the entire time. The work is completed in the time allotted w/o any surprises and on budget. My car is cleaned prior to them giving it back to me after service. Collin is a great asset to the dealership! More

My salesman, John Pryor, was very courteous, friendly, and knowledgeable. He was not pushy, but rather wanted to make sure I was getting what I was looking for. I have purchased 34 cars over a period of and knowledgeable. He was not pushy, but rather wanted to make sure I was getting what I was looking for. I have purchased 34 cars over a period of 49 years, and I would say John Pryor was one of the best salesman that I have come across. More

Overall this dealership made the experience of buying a car an easy one. Jenny was very attentive and listened to our wants and concerns and was able to deliver on all things we wanted! car an easy one. Jenny was very attentive and listened to our wants and concerns and was able to deliver on all things we wanted! More

Brought my 2020 Outback in for its first oil change and tire rotation. Collin Miranda took care of me. He was very professional and friendly. Overall a very positive experience. I am a first time Subar tire rotation. Collin Miranda took care of me. He was very professional and friendly. Overall a very positive experience. I am a first time Subaru owner and everyone at Gerald has been fantastic. More

Collin Miranda is top notch! Kind,patient,professional,and helpful are just a few of the qualities that make him an excellent service advisor. I really hope that he will be promo Kind,patient,professional,and helpful are just a few of the qualities that make him an excellent service advisor. I really hope that he will be promoted to a manager position sometime soon, because he deserves it! More

Mr. Hubert Sneideris, was unbelievably helpful with us purchasing a car. He found exactly what we were looking for! He even dropped the price a good amount. Highly recommend seeing Mr. Sneideris! purchasing a car. He found exactly what we were looking for! He even dropped the price a good amount. Highly recommend seeing Mr. Sneideris! More

Loved my time working with Hubert. He really listened to want I wanted and made sure I was 100% satisfied with my purchase. Would definitely recommend him as your dealer. Won’t be there for long and will en want I wanted and made sure I was 100% satisfied with my purchase. Would definitely recommend him as your dealer. Won’t be there for long and will enjoy your time as well More