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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

April 23, 2020

Ehab was very accommodating and knowledgeable of all the features and safety of the car. Never felt pressured at all. I will recommend him to anyone! More

by rare1124
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 24, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Alec McKean - General Manager

April 20, 2020

Mike was very helpful in our search for a new car. He showed us all the features the crosstrek had to offer. We were happy with our experience and will come back in the future. More

by Ben H
Recommend Dealer
Yes
Employees Worked With
John Pryor, Marie Stepanek, Michael O'Brien
Apr 21, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

April 18, 2020

Pleasant Experience Ehab was the best salesman we’ve ever dealt with and we’ve been buying cars for over 40 years. He was very pleasant, patient and knowledgeable. We wou More

by usmc68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Marie Stepanek, Ehab Aref
Apr 21, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your truly exceptional review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

April 18, 2020

I was looking for a new Crosstrek. The team at Gerald Subaru helped to get me exactly what I was looking for in a car. More

by jessicakelch
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, John Pryor, Kenny Gross
Apr 21, 2020 -

Gerald Subaru of Naperville responded

Jessica, thanks for leaving this truly exceptional feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Alec McKean - General Manager

April 18, 2020

Mike O’Brien was wonderful to work with. He is very knowledgeable, professional and personable. He took excellent care of us, answered all our questions, and made us feel welcome and valued. Gerald S More

by 54frodriguez
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Marie Stepanek, Michael O'Brien
Apr 21, 2020 -

Gerald Subaru of Naperville responded

First and foremost, thank you for stopping by to leave this truly exceptional review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Mike assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Alec McKean - General Manager

April 18, 2020

It was one of the easiest experiences I've had buying a car. Extremely knowledgeable and honest. Went above and beyond to meet our needs. More

by nicolemwithey
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Kenny Gross
Apr 21, 2020 -

Gerald Subaru of Naperville responded

Thank you for sharing your truly exceptional feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Alec McKean - General Manager

April 17, 2020

I am very pleased will the way I was treated by Ehab and his staff. I was more than pleased how he and Gerald met my needs and madenis feel safe in these times. Also came remotely to my home to drop off veh More

by righteoussounds
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 20, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

April 16, 2020

I found Ehab Aref to be very professional, knowledgeable and trustworthy. I would certainly work with Ehab again and will recommend him to others looking to purchase or lease. More

by Erik.fidel
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 20, 2020 -

Gerald Subaru of Naperville responded

We cannot thank you enough for your wonderful review of Gerald Subaru of Naperville and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Alec McKean - General Manager

April 14, 2020

Ehab wanted to make sure that you just didn’t get a new car but you are very happy with your new car. Very helpful. And he cared. Thumbs up More

by greenbeast1
Recommend Dealer
Yes
Employees Worked With
Leo Lopez, Ehab Aref
Apr 20, 2020 -

Gerald Subaru of Naperville responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Alec McKean - General Manager

April 12, 2020

Ehab was our salesperson. He was professional, focused on what we wanted in a car and was knowledgeable about car accessories. Ehab is genuine and a salesperson I can recommend. More

by Eberleb
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 20, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Alec McKean - General Manager

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