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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

March 31, 2020

Professional experience, willing to work with clients to achieve a mutually beneficial deal. Clean and we'll organized dealership, with great service area. Go check them out! More

by NickiR
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 07, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your feedback, NickiR. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

March 30, 2020

2020 Ascent with Eddy O Eddy was great and made sure that we were comfortable with pricing and worked with us to meet our needs. He was always to help find a vehicle for us More

by 2020AscentDW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pryor, Eddy Orellana
Apr 07, 2020 -

Gerald Subaru of Naperville responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great shopping experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Sincerely, Alec McKean - General Manager

March 29, 2020

Paulo helped us to decide between the Outback and the Forrestor. Our test drive on the track really helped to us define the characteristics that make the Outback we bought the best deal for us. More

by Jessica Good
Recommend Dealer
Yes
Employees Worked With
John Pryor, Paulo Rodriguez
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Jessica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Alec McKean - General Manager

March 27, 2020

Ehab was a pleasure to work with. He made the process of buying a car very easy. He was willing to negotiate based on comparison cars I had found and worked with me on a good deal. He is exemplary of custom More

by brandon.s
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Apr 07, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Alec McKean - General Manager

March 25, 2020

Fantastic experience getting my first car From talking to sales representatives online to meeting them on the showroom floor, Gerald Subaru was a breeze to work with. The staff was incredibly More

by mdy2106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Barratt, Anthony Mazany, Abid Khan
Mar 26, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

March 25, 2020

awesome.he is very professional and informative. his sense of humor makes you at home with the dealership.definitely I will buy my next car here and with him. More

by bisaya88
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Mar 26, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! Please come visit us if you need anything else, be it service or sales. Sincerely, Alec McKean - General Manager

March 25, 2020

Mike was very patient, attentive, easy to deal with. The dealership is very well maintained, clean, and accessible. We will come back again, if we need another car More

by bisaya88
Recommend Dealer
Yes
Employees Worked With
John Pryor, Marie Stepanek, Michael O'Brien
Mar 26, 2020 -

Gerald Subaru of Naperville responded

We appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

March 24, 2020

Jesse’s a really great guy and helped me find the Subaru I was looking for rather than try to sell me one that I didn’t want. He did not waste my time playing any back and forth haggling games but was still More

by Doug
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Mar 26, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for sharing your truly exceptional car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jesse and the rest of the Gerald Subaru of Naperville team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Alec McKean - General Manager

March 23, 2020

Excellent Customer Experience! This is how car buying should work! We researched and asked for bids from several dealerships. Communication with Mike was easy and straightforward. H More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Brien
Mar 24, 2020 -

Gerald Subaru of Naperville responded

Your truly exceptional feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean - General Manager

March 22, 2020

Mike was great to work with on our new Ascent. Mike provided timely pricing and availability info, explanation of every feature, and even coordinated quick delivery. We will come back to Gerald for ou More

by John
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael O'Brien
Mar 22, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional review, John! Sincerely, Alec McKean - General Manager

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