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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

February 04, 2020

Great experience, enjoyed the test drive. Really liked the test track. Overall the whole process was seamless. Thanks to all involved, thanks again Paulo. David More

by DAVIDSBB7
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Paulo Rodriguez
Feb 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional review! We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

February 03, 2020

Sales Rep Was Jeff Walker spoke with him before arriving to view a 2011 Nissan Sentra when I arrived he was welcoming and informative had the car cleaned up and worked with us on a fair price. When I ever t More

by Mr.austin4400
Recommend Dealer
Yes
Employees Worked With
Jeff Walker , John Pryor, Leo Katsnelson, Jeff Walker
Feb 06, 2020 -

Gerald Subaru of Naperville responded

Thank you for the truly exceptional feedback! We are happy to hear about your positive experience at Gerald Subaru of Naperville, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Alec McKean - General Manager

February 03, 2020

This was my first visit to Gerald Subaru and it was Great! Very clean, lots of seating and last but not least... A children playroom! My Salesperson Dennis was awesome and down to earth!! 😎 More

by BettleBailey
Recommend Dealer
Yes
Employees Worked With
John Pryor, Jon Thongphadith, Dennis Linden
Feb 06, 2020 -

Gerald Subaru of Naperville responded

We really appreciate your truly exceptional feedback!. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Alec McKean - General Manager

February 02, 2020

He was warm, professional, and very genuine. He knew the car very well He was happy to explain everything. We really liked working with him! More

by pam
Recommend Dealer
Yes
Employees Worked With
Jesse Bush
Feb 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a truly exceptional experience with us. Please let us know if we can help you with anything else. Sincerely, Alec McKean - General Manager

February 01, 2020

Professional knowledgeable enthusiastic Subaru experience because of Ehab. Ehab answered all of our questions thoroughly enabling us to make a purchase decision during our visit today. More

by Dorothy
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Ehab Aref
Feb 05, 2020 -

Gerald Subaru of Naperville responded

Thank you so much for taking time out of your day to share your truly exceptional experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Alec McKean - General Manager

February 01, 2020

I really liked the amenities, bathrooms were clean, and they had the car I wanted. It was the smoothest car buying experience I’ve ever had! More

by Cjbauer2
Recommend Dealer
Yes
Employees Worked With
Ehab Aref
Feb 05, 2020 -

Gerald Subaru of Naperville responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Alec McKean - General Manager

February 01, 2020

Jennifer was great-Great customer service and very knowledgeable! She went above and beyond to make sure I selected the best car for my needs. More

by AnnetteT
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Feb 05, 2020 -

Gerald Subaru of Naperville responded

At Gerald Subaru of Naperville, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a truly exceptional experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Alec McKean - General Manager

February 01, 2020

Very friendly, outgoing, and service oriented. Not pushy at all. Above all very knowledgeable on the cars we were looking at. She really knew her stuff! More

by Mike T
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Feb 05, 2020 -

Gerald Subaru of Naperville responded

It is very kind of you to write us such a truly exceptional review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Gerald Subaru of Naperville. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Alec McKean - General Manager

January 31, 2020

Dennis and Gerald Subaru had the car I wanted with the features I needed and were able to help me get my new car quickly. More

by Jimskoumal
Recommend Dealer
Yes
Employees Worked With
Dennis Linden
Feb 03, 2020 -

Gerald Subaru of Naperville responded

Thank you for your truly exceptional feedback. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Alec McKean - General Manager

January 31, 2020

Gerald Subaru of Naperville's Abid Khan is Terrific The management team has given a lot of thought around how to best serve their customers. The showroom is spacious, clean, and very well laid out. Ou More

by bjmax5455
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abid Khan, Jon Thongphadith
Feb 05, 2020 -

Gerald Subaru of Naperville responded

Thank you for reaching out! Truly exceptional reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chuck Dziak - cdziak@geraldauto.com

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