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Gerald Subaru of Naperville

Naperville, IL

4.7
3,072 Reviews

2379 Aurora Ave.

Naperville, IL

60540

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3,072 Reviews of Gerald Subaru of Naperville

August 15, 2019

Great experience Jeff Walker was very professional and appreciated his help. He was very thorough and not pushy. As first time Subaru buyers, we are very happy with ou More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 21, 2019 -

Gerald Subaru of Naperville responded

Thank you for choosing our dealership! Regards, The Gerald Subaru of Naperville Team

August 15, 2019

Jeffrey Walker was incredibly accommodating and helpful from the moment I stepped into the dealership for the first time. He made the car buying process easy to und More

by bjurinek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Aug 21, 2019 -

Gerald Subaru of Naperville responded

We appreciate your nice feedback! Regards, The Gerald Subaru of Naperville Team

August 14, 2019

New Car Purchase Michael Price answered all my questions and made the car buying experience a great one! Michael and everyone at Subaru were very helpful to me in the More

by 123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price, Tim Murray
Aug 15, 2019 -

Gerald Subaru of Naperville responded

We are happy to read that you had a positive experience at our dealership! Please come back to see us again anytime. Regards, Alec McKean - General Manager

August 13, 2019

A bad accident turned into a great purchase I was hit recently in my Subaru crosstrek and thankfully was not injured but my car was totaled. I went in to ask about my GAP insurance through Subar More

by Blondiessubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ubaldo Rodriguez, Leo Lopez, Leo Katsnelson
Aug 15, 2019 -

Gerald Subaru of Naperville responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. Regards, The Gerald Subaru of Naperville Team

August 12, 2019

Fast great sales!! Great car buying experience!! Fast friendly, Eddy was who I worked with and made everything timely and convenient and easy to understand for a first t More

by Luco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rose, Eddy Orellana
Aug 13, 2019 -

Gerald Subaru of Naperville responded

Luco, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Regards, Alec McKean - General Manager

August 11, 2019

Amazing service!! Ehab was so incredibly helpful in finding me a new vehicle. He was not only extremely knowledgeable of the vehicles he showed me but also was truly in More

by aguerra2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehab Aref, Tim Murray
Aug 12, 2019 -

Gerald Subaru of Naperville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Gerald Subaru of Naperville Team

August 10, 2019

Solid experience Came in for to check out the Crosstrek. Worked with Jenni, who was extremely friendly, patient, and did not pressure at all. I didn't purchase (yet) b More

by Andy Y
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Silvestri
Aug 12, 2019 -

Gerald Subaru of Naperville responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, The Gerald Subaru of Naperville Team

August 10, 2019

as pleasant as buying a car can be bought my first Subaru at Gerald Subaru four years ago haven't had a problem that was great experience so I figured I'd just run with the good luck by More

by edwin
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez, Tim Murray
Aug 12, 2019 -

Gerald Subaru of Naperville responded

This is the awesome experience we seek to provide, Edwin! Thank you for the nice review. Regards, The Gerald Subaru of Naperville Team

August 10, 2019

Friendly and fast Jeff was friendly, personable, relatable, and considerate of our limited time. We changed our mind a few times and he worked to make sure we were sati More

by lwalsh2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Murray, Jeff Walker
Aug 12, 2019 -

Gerald Subaru of Naperville responded

Thank you for rating us so highly! We will be sure to share your kind comments with Jeff and the team. Regards, The Gerald Subaru of Naperville Team

August 09, 2019

Great customer service Mike was fantastic and was patient with us throughout the process. We were able to walk out with a new car within hours. Highly recommend. More

by mprice8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mazany, Michael Price
Aug 12, 2019 -

Gerald Subaru of Naperville responded

Thank you for the excellent feedback! Regards, The Gerald Subaru of Naperville Team

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