
Gerald Subaru of Naperville
Naperville, IL
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3,072 Reviews of Gerald Subaru of Naperville
Nick excellent salesman Nick very helpful and excellent person to deal with Tried to his best to get In the car I liked but me and his boss were not able to agree on Nick very helpful and excellent person to deal with Tried to his best to get In the car I liked but me and his boss were not able to agree on More
John Rose made purchasing a vehicle easy & painless! Overall, this dealership is just excellent. Everyone that I dealt with was super helpful and kind. John Rose & Tim Murray made purchasing my 3rd veh Overall, this dealership is just excellent. Everyone that I dealt with was super helpful and kind. John Rose & Tim Murray made purchasing my 3rd vehicle from Gerald Subaru a smooth and quick transaction. I'd highly recommend John Rose as he was very knowledgeable and not pushy at all. I never felt like I was talking to a traditional "salesperson." I could tell that John sincerely wanted what was best for me even if all he could do was to offer an alternative option. Needless to say, I will be returning to Gerald Subaru for future purchases where I know I'll get excellent service and the vehicle I'm looking for! More
Got the car I’ve been looking for for a long time Eddy Is a very helpful person and would recommend him to anyone looking to buy a car. He was kind enough to get the car from another dealership and br Eddy Is a very helpful person and would recommend him to anyone looking to buy a car. He was kind enough to get the car from another dealership and bring it closer to me. He showed us around the car and took us on a test drive. The car was amazing and it was at a great price. Overall Eddy will give you everything upfront and show you everything you need to know. He helped me get the car I wanted for an amazing deal. More
Just bought new 2019 Forester Sport Jesse Bush and Marie Stepanek did an outstanding job of working with us. They were courteous, not pushy, friendly, and highly responsive. They were ev Jesse Bush and Marie Stepanek did an outstanding job of working with us. They were courteous, not pushy, friendly, and highly responsive. They were every bit the professional, and I would not hesitate to go back to Gerald Subaru again in the future. Jesse in particular did an outstanding job of walking my wife through the Forester's options, safety features, and test drive across all kinds of terrain on the test track. He played a major role in making us comfortable with our purchase, and we can't thank him enough. More
Excellent job Ehab! My wife and I were looking for a Japanese-made SUV as our family car. We visited several carmakers and Ehab stands out among all sales representatives My wife and I were looking for a Japanese-made SUV as our family car. We visited several carmakers and Ehab stands out among all sales representatives in a number of dealers whom we have talked to. We chose Subaru not because of Ehab but because we like Subaru over other brands, but Ehab made the rest of everything much easies for us. He patiently explained to us the functions, strengths and also minor considerations of every Subaru SUV, and guided us on our test driving of both Forester and Ascent for a few times, and also shared with us why Subaru could be our best choice given our family considerations. We did not take his words as is - because we were worried that sales representative in general may not tell us all of the truth. Still, in our multiple conversations we do got a very good sense of his sincerity and trustworthiness - Ehad did take the time to answer all of our questions and never joked about our stupid ones, was never pushy to get the deal closed but was always patient (on his boy's birthday he stayed too long in the dealership for us that we really felt sorry about), and shared and understood different considerations of how we may use the car. We are very very fortunate to get his help from end to end, and that we walked out proudly with the right trim of Ascent at a reasonable price. I recommend Ehab extremely highly. More
A stressful situation made easy My car broke down early in the morning and I had to replace it that day. Working with Leo Lopez from sales was an absolute delight. He was so polite, My car broke down early in the morning and I had to replace it that day. Working with Leo Lopez from sales was an absolute delight. He was so polite, personable, and professional and made a stressful situation so effortless. Anthony Mazany from finance was also a breeze to work with. The staff here is amazing. We were there for several hours but it was an enjoyable process. I’ll definitely be back! More
New Outback Paulo was extremely knowledgeable (and patient!) and spent time locating the car I wanted. financing was a breeze. Spent far less time start to finish Paulo was extremely knowledgeable (and patient!) and spent time locating the car I wanted. financing was a breeze. Spent far less time start to finish than I had at other dealerships. More
Great experience We came in to look at a car we found on Cars.com. After getting info on how much disrepair was in that car, Jeff found exactly what we needed. We came in to look at a car we found on Cars.com. After getting info on how much disrepair was in that car, Jeff found exactly what we needed. More
Subaru sport Excellent experience with the dealer the track was amazing to test out all.the features. Ehab took his time to review all the cars features with us. Excellent experience with the dealer the track was amazing to test out all.the features. Ehab took his time to review all the cars features with us. More
Vehicle purchase Liked the dealership for following reasons -spacious building and very friendly staff -Great pricing /Discount -quick paperwork -More choice give Liked the dealership for following reasons -spacious building and very friendly staff -Great pricing /Discount -quick paperwork -More choice given huge inventory Love Mr Aref who got us the best price (best in Chicago and adjacent suburbs) and for the great service he provided. More