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Gerald Subaru of North Aurora

North Aurora, IL

4.9
347 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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347 Reviews of Gerald Subaru of North Aurora

January 14, 2019

Subaru Success! Great customer service! Faruq Solebo was very helpful and willing to work with us to get the car we wanted. I also appreciated his follow up. This is More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Hudson, Faruq Solebo
Jan 22, 2019 -

Gerald Subaru of North Aurora responded

Thanks for sharing your truly exceptional experience with us, KJ. It is great to hear that Faruq took your satisfaction seriously and made sure you got exactly what you wanted. We look forward to your continued business. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 27, 2018

Great Experience! Tom Webb, our sales person, was exceptionally knowledgeable about the car we purchased. He kept us updated throughout the process. He made the experie More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Webb
Dec 28, 2018 -

Gerald Subaru of North Aurora responded

Thank you for your truly exceptional review of your experience at our dealership and especially with Tom. All of the employees appreciate your loyalty to Gerald Subaru of North Aurora. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Tom or myself. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 11, 2018

outstanding service Consistently a positive experience. Professional expertise in all areas; service, technical, support and sales. Would never consider any other in Chic More

by ny girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ashley , Darell Cintron
Dec 12, 2018 -

Gerald Subaru of North Aurora responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

December 04, 2018

Service Very friendly, honest and accommodating. Repair or service is always done right the first time. They always greet me by name and make you feel like More

by PAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service
Dec 06, 2018 -

Gerald Subaru of North Aurora responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Brian Trout Service Manager btrout@geraldauto.com

November 25, 2018

Best car dealership around Francisco was the best salesman !!!!! Made us feel comfortable during the car purchase will be back around August for another car purchase . If you're More

by Dr0027
Recommend Dealer
Yes
Employees Worked With
Francisco Quinones
Nov 27, 2018 -

Gerald Subaru of North Aurora responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 22, 2018

Honest, delivers as promised with best service too! My whole family has bought cars from Gerald and the Subarus are great cars and with the backing of Gerald it's a perfect combonation. More

by Pitbull lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Scott Wolf, Tom Webb
Nov 27, 2018 -

Gerald Subaru of North Aurora responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

November 01, 2018

wonderful employees at Gerald Subaru North Aurora location The employees at this location go above and beyond for their customers. They all get 100% from me. Their communication and pleasant personalities co More

by Debbie Girard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Trans, Brian Trout, Faruq Solebo, Jonathan Hudson
October 13, 2018

Great service center! Great service center with speedy service and excellent communication! I appreciated the text updates and the thorough explanation of the service packe More

by kskov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Tran
September 13, 2018

Our new Subaru we didn’t intend to buy Darell greeted us, got down to business, tested 3 different cars finalized on one. Darell explained the Bells & Whistles. Home w/new car same day. More

by Dave Mary
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Johnson, Darell Cintron
Sep 14, 2018 -

Gerald Subaru of North Aurora responded

We are pleased to hear that you had a truly exceptional experience with Darell. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Enjoy your new car! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

August 20, 2018

1st Subaru - Highly Recommend Gerald of North Aurora! Jon at Gerald Subaru was very accommodating throughout the entire buying process. The dealership allowed me to take an extended test drive and provide More

by Thewh33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Lee Cuomo
Aug 21, 2018 -

Gerald Subaru of North Aurora responded

Thank you for your truly exceptional review, Thewh33. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com

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