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Gerald Subaru of North Aurora

North Aurora, IL

4.9
337 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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337 Reviews of Gerald Subaru of North Aurora

March 04, 2013

Great experience buying a used car. We are very happy with the service we received. Corey and Renee were very helpful and friendly. They answered all our questions very well. More

by swedishchef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Bownes
Mar 04, 2013 -

Gerald Subaru of North Aurora responded

Corey and Renee will appreciate your 5-star rating! We love to hear that you were happy with the customer service they provided you. It's great all your questions were answered and your overall experience was positive. If you have any questions about your new purchase feel free to contact us at any time. We're always here to help! Please find us on Twitter and Facebook for exciting promotions and specials. Thanks again! -Scott Wolf General Sales Manager swolf@geraldauto.com

March 03, 2013

Everyone at the dealership was really helpful and cared about what was important to me. Jeremie made the whole process very easy. This was my first car purchase and it was completely opposite of the horro More

by jessicajarvis73997
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Cuomo
Mar 04, 2013 -

Gerald Subaru of North Aurora responded

Your positive feedback is appreciated! We're thrilled that every one at the dealership was helpful and truly cared about what was important to you. At Gerald Subaru, our goal is to provide our valued customers with the best possible customer service while finding them the perfect vehicle. It's wonderful you had a great first time buying experience. We look forward to working with you when your lease is up! Thanks again. Don't forget to check us out on Twitter and Facebook, we offer exclusive specials for our "likers" and followers. -Scott Wolf General Sales Manager swolf@geraldauto.com

February 25, 2013

Jon was so helpful and made me realize that I didn't even want the car the I thought I did! He showed me that a manual Impreza was just not the way to go! He was very kind and took care of my fiancé and More

by nikerules3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Feb 25, 2013 -

Gerald Subaru of North Aurora responded

Thank you for choosing Gerald Subaru! Jon will appreciate your positive feedback and look forward to helping you in to your next vehicle. We're happy to hear he was a wonderful example of what our staff strives to be. If you need anything from our staff feel free to reach out to us at any time. Be sure to find us on Twitter and Facebook for exclusive content and special promotions also. Welcome to Gerald Subaru family! -Scott Wolf General Sales Manager swolf@geraldauto.com

February 05, 2013

Jon Dewig did everything he could to make me a happy customer. He is a very good salesman. I will definitely recommend him to friends and relatives. More

by Apanlilio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jon dewig , Jon Dewig
Feb 06, 2013 -

Gerald Subaru of North Aurora responded

Your review is truly appreciated. It's great you would recommend our dealership to friends and relatives. We're thankful you appreciated his customer service skills. He will be grateful for your positive feedback. If you have any questions for the Gerald team please reach out to us at anytime. We look forward to working with you in the future! Check us out on Twitter and Facebook for exclusive content, exciting promotions and maintenance deals. -Scott Wolf General Sales Manager swolf@geraldauto.com

February 04, 2013

Both Rene and Chris were a pleasure to work with. Overall, it was the best experience I've had purchasing a new vehicle. The service was friendly and accomodating. Rene worked hard to get me the ve More

by meggorzak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2013 -

Gerald Subaru of North Aurora responded

Thank you for visiting our dealership! It's wonderful you had the best experience you've ever had purchasing a new vehicle. We love to hear the service you received was friendly and accommodating. Your recommendation is awesome to hear, we hope to see you again soon! Please find us on Twitter and Facebook for exciting specials and promotions. Thanks again! -Scott Wolf General Sales Manager swolf@geraldauto.com

February 03, 2013

I purchased a 2013 Subaru Impreza two weeks ago, and I can honestly say that Jose and Rene's approach to presenting the values of driving a Subaru, as well as their ability to thoroughly answer my many qu More

by sjimenez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 06, 2013 -

Gerald Subaru of North Aurora responded

Thank you for choosing Gerald Subaru! We're thrilled you appreciated Jose and Rene's approach to the sales process while presenting the values of driving a Subaru. It's wonderful you understood they were sincere, we're thankful to have them in the Gerald family! If you need anything from our staff feel free to reach out to Jose, Rene or any member of our team. We hope to see you again soon! -Scott Wolf General Sales Manager swolf@geraldauto.com

January 30, 2013

I am very impressed with the Gerald Subaru dealership in North Aurora. I purchased my Outback in 2010 and have nothing but great service. Recently, I returned to service because I found a few small dents More

by Subarumama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Judish
Jan 31, 2013 -

Gerald Subaru of North Aurora responded

Thank you for your kind words! We're thankful you received nothing but great service since you purchased your Outback in 2010. Brian will be happy to hear you enjoyed working with him. We look forward to working with you in the future! Thanks again for choosing Gerald Subaru, we appreciate your business. Be sure to find us on Twitter and Facebook for exciting specials and promotions. -Scott Wolf General Sales Manager swolf@geraldauto.com

January 24, 2013

We were referred to this dealership by a family member. We were not planning on purchasing that evening--just looking and taking a test drive. The thing that intrigued us about Subaru is the all-wheel dri More

by johueber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Hueber
Jan 24, 2013 -

Gerald Subaru of North Aurora responded

Jose will be happy to hear you appreciated his approach to the sales process. It's great he was knowledgeable and easy to work with! Your recommendation is a huge compliment to our entire staff, thank you for taking the time to write this review. We hope to work with you again in the future. Don't forget to find us on Twitter and Facebook for exciting promotions and specials. Thanks again! -Scott Wolf General Sales Manager swolf@geraldauto.com

January 21, 2013

Back in 2010, my husband and I had the good fortune to be window shopping for a car when we happened to stop at Gerald Subaru in North Aurora. Here is where our good luck started - the person that greeted u More

by rjracing3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 22, 2013 -

Gerald Subaru of North Aurora responded

Thank you for sharing your experience! It's amazing that you understood Dan was not a typical sales person simply concerned with making a sale when you came in. We love to hear as someone in sales yourself, you were satisfied with his approach to the buying process. We're thrilled you have came back to work with Dan three times since your first purchase in 2010 as well! Your business and positive feedback is truly appreciated. We're thankful to have you in the Gerald family, please stop in and see us again soon. -Scott Wolf General Sales Manager swolf@geraldauto.com

January 18, 2013

This was by far the best experience with a car dealership we have ever had. Our salesman, Ahmad Awad, was genuinely friendly, very informative without being pushy and anticipated our questions before we kne More

by Arla McNally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2013 -

Gerald Subaru of North Aurora responded

Thank you for choosing Gerald Subaru! We're happy to hear you had the best experience at a car dealership you've ever had. Ahmad will be grateful for your positive feedback. It's awesome you will be a Subaru owner from now on. We hope to work with you again soon. Thanks again for choosing Gerald Subaru! Be sure to find us on Twitter and Facebook to take part in exciting promotions. -Scott Wolf General Sales Manager swolf@geraldauto.com

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