Gerald Subaru of North Aurora

I just bought an Outback today and Karan was my salesperson. I normally get very stressed out about buying a car, but Karan made the experience pleasant and comfortable. Not only do I love my new salesperson. I normally get very stressed out about buying a car, but Karan made the experience pleasant and comfortable. Not only do I love my new car, but I was very impressed by his professionalism and friendly approach. More

I went on line and saw the car that my family wanted, and went in and explained my needs ,and Dave Webb met all of them. went in and explained my needs ,and Dave Webb met all of them. More

I purchased a 2014 Subaru XV Crosstrek in early January, and the car has been in the shop twice since I bought it. I first brought the car back to Gerald Subaru which is where I purchased it, and they were and the car has been in the shop twice since I bought it. I first brought the car back to Gerald Subaru which is where I purchased it, and they were unable to fix the problem and unable to explain what was wrong with the car. Because they did such a poor job with the service and explanation of the service, I have since chosen to take the car (which has less than 1000 miles on it) to another dealership and they have been more helpful, however, the problem still exists. The salesperson that sold me the car emailed me one week after I bought the car to check-in, and I responded back explaining how unsatisfied I was that I had to take a brand new car in for service at 500 miles. I never got a response back which tells me that he didn't care. I would NOT recommend Gerald Subaru of North Aurora to anyone, and I will be going out of my way to make sure NONE of my friends and family ever buy a Subaru because of the awful experience and lack of knowledge/compassion that exists at Gerald Subaru and Subaru overall. More

It was a great experience. I did all my contact with Dave Webb via email. He was very attentive and quick to answer my questions. I knew what to expect before I walked into the dearlership. Dave Webb via email. He was very attentive and quick to answer my questions. I knew what to expect before I walked into the dearlership. More

I appreciated how quickly Dan Clark replied to online questions and the clarity of the information I was given by him and the others I dealt with there. Even though the Evanston Subaru is 5 minutes questions and the clarity of the information I was given by him and the others I dealt with there. Even though the Evanston Subaru is 5 minutes from my home, they were not willing to negotiate on the price at all. Dan was able to give me what I wanted at the price I wanted, so to me, it was worth the hour it took to drive from Evanston to Aurora, and I would encourage others to do the same! Chris Taylor was extremely helpful in finalizing what I wanted and Rene Peyton did a very thorough and professional job helping me with the paperwork. When we discovered that my I-Pass transponder and city sticker were still on the windshield, Chris had them mailed to me right away. I LOVE my new Forester and am so glad I went to Gerald Subaru to get it!!! More

So this was my first time buying a car at a dealership. I was only ever given vehicles as hand me downs or bought from private Sellers. I wanted to work with Jon DeWig as my entire family had dealt with him. was only ever given vehicles as hand me downs or bought from private Sellers. I wanted to work with Jon DeWig as my entire family had dealt with him. Jon was very helpful and wasn't pushy at all. He made sure that whatever I chose that id be happy with it. My fiancee is in the market for a new car also and I'll for sure be recommending him to her. Thanks again Jon More

Jon was great. He worked with me and my schedule to get things done when I had the time. Jon is a great salesman and will be using him again . things done when I had the time. Jon is a great salesman and will be using him again . More

Jason Mikel was the sales consultant who assisted me in the purchase of a new Subaru Impreza. Under normal circumstanses buying a new car is not one of my favorite pastimes but Jason made the whole experi the purchase of a new Subaru Impreza. Under normal circumstanses buying a new car is not one of my favorite pastimes but Jason made the whole experience quite painless. He was extremely friendly and had a courteous sales technique. When I picked up the car he gave me a very thorough explanation of both the interior and external features of the vehicle - literally from bumper to bumper. I was particularily impressed by his knowledge of the electronics. In the future I would have no hesitation in returning to Gerald Subaru to purchase another vehicle. More

This was our third vehicle we've purchased from Dave Webb at Gerald. Dave has always been straight forward and honest. Purchasing our new Legacy was fun and easy. No hassles- just great service! Webb at Gerald. Dave has always been straight forward and honest. Purchasing our new Legacy was fun and easy. No hassles- just great service! More

Excellent Experience; No haggle; agreed to everything discussed in emails prior to visit. This deal was completed on a Saturday morning and handled professionally. Great experience discussed in emails prior to visit. This deal was completed on a Saturday morning and handled professionally. Great experience More