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Gerald Subaru of North Aurora

North Aurora, IL

4.9
337 Reviews

205 Hansen Blvd

North Aurora, IL

60542

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337 Reviews of Gerald Subaru of North Aurora

April 15, 2023

The whole process went smoothly. Daryl and Kevin were very helpful and made this a pleasant car buying experience, I felt very comfortable with them. More

by DW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darell Cintron
April 10, 2023

All the personnel that I interacted with at Gerald Subaru were pleasant, courteous, and knowledgable. Faruq Solebo is a joy to work with. The premises, indoors and outdoors, are clean and well maintained. Th More

by sandSubaru
Recommend Dealer
Yes
Employees Worked With
Faruq Solebo, Nicole Iacullo
March 08, 2023

Was in for Navigation issue on 3/6/23. Was greeted by Kayla who took all info. As always very caring & professional people. Waited for car about an hour & all resolved. This is the sec More

by Kittiedog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayla
Mar 13, 2023 -

Gerald Subaru of North Aurora responded

I appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mark Jillich Service Director mjillich@geraldauto.com Gerald Subaru of North Aurora

March 01, 2023

I'd say it was a good experience thanks again for the inspection an being 100 percent professional More

by 06 outback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure
Mar 06, 2023 -

Gerald Subaru of North Aurora responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

February 04, 2023

As always, efficient and friendly customer. Bought my crosstrek in 2018. Still stay in touch with my salesman Darell. Would not hesitate to purchase another vehicle from him or any other salesm More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Dewig, Darell Cintron, Faruq Solebo, Jonathan Hudson, Martin Flowers, Nicole Iacullo
Feb 08, 2023 -

Gerald Subaru of North Aurora responded

Robin, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

January 28, 2023

Excellent service department. Friendly professional and knowledgeable. Very satisfied, every time. Awesome diagnostics and fast repair. Highly recommended. More

by Wagon Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ferencak
Feb 01, 2023 -

Gerald Subaru of North Aurora responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Mark Jillich Service Director mjillich@geraldauto.com Gerald Subaru of North Aurora

December 28, 2022

Best car buying experience ever! Courteous, prepared, clean; I felt so comfortable and welcome the entire time I was there. Test drove a car within two mins of getting through the do More

by kris99jade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Nicole Iacullo, Erik Mertens
Jan 03, 2023 -

Gerald Subaru of North Aurora responded

Thank you for writing this amazing review for our team! I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. The team is happy to hear that you received truly exceptional service. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

November 29, 2022

Probably the best car buying experience we ever had. Did not feel pushed at all. We had Big Jon as our salesman and all I can say is that he is PHENOMENAL at what he does. He explained EVERYTHING on the More

by JimNKrisL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Dewig
Dec 02, 2022 -

Gerald Subaru of North Aurora responded

Thank you so much for taking the time to share your truly exceptional feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

November 27, 2022

Staff is very friendly and knowledgeable. Waiting area is also very clean and nice! Will be back! More

by NLeit
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Service Dept. Mike
Nov 30, 2022 -

Gerald Subaru of North Aurora responded

Thank you for the excellent review! The team is happy to hear that you received truly exceptional service. Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora

November 20, 2022

Customer service is great and the waiting area is very comfortable. I love my car. More

by shypoet51
Recommend Dealer
Yes
Employees Worked With
Michael Barry, Jon Dewig, Martin Flowers
Nov 23, 2022 -

Gerald Subaru of North Aurora responded

I appreciate you for letting others know about your truly exceptional experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Peter Murray General Sales Manager Gerald Subaru of North Aurora