Gerald Subaru of North Aurora

Excellent service, courteous staff, nice option for split payments on maintenance, efficient repairs, all-around great dealership! payments on maintenance, efficient repairs, all-around great dealership! More

Daniel and the team made an extensive repair as painless as possible. It took a few weeks just to get the required part, but during that time I was regularly updated. When the part was finally acquired, ser as possible. It took a few weeks just to get the required part, but during that time I was regularly updated. When the part was finally acquired, service was swift. Also, having a loaner vehicle for the entire period made things a lot easier for me. More

Interacted with a lot of the staff, and found everyone to be incredibly friendly and professional. From the process of learning about the cars & test drive, to the sales and delivery process I felt Gerald S be incredibly friendly and professional. From the process of learning about the cars & test drive, to the sales and delivery process I felt Gerald Subaru gave me an "easy button"! Very happy from start to finish! More

I bought the extended warranty, which is still in effect. The car is leaking somewhere and no one can figure it out. The Subaru dealer is saying that no matter what it is, the extended warranty won't fix i The car is leaking somewhere and no one can figure it out. The Subaru dealer is saying that no matter what it is, the extended warranty won't fix it. They also said that I don't know what I'm talking about and should just do what they say. And they love to overcharge me whenever possible. I just don't see how people can say nice things about this location. It's offensive and won't help with anything. More

I dealt with Michael Barry. Went in for my 10k service. Everything went smoothly and efficiently. Went in for my 10k service. Everything went smoothly and efficiently. More

Both our sales rep, Darell Cintron and the manager we were working with, Sean Ryan, kept the visit within our time constraints and went above and beyond to make sure we got the vehicle we wanted for a pr were working with, Sean Ryan, kept the visit within our time constraints and went above and beyond to make sure we got the vehicle we wanted for a price that worked. More

Went for my first oil change on my Accent. My service tech, Mike Barry was very helpful, explained things thoroughly and was very courteous . Work was done in timely manner, i was given exact My service tech, Mike Barry was very helpful, explained things thoroughly and was very courteous . Work was done in timely manner, i was given exact information on what was done to my vehicle! Facility is very clean. More

We had a scheduled service already and Kaylie serviced our car a day early when we took it in for an additional issue. our car a day early when we took it in for an additional issue. More

Peter Forberg did a great job assisting with all aspects of the sale. He kept in touch with us throughout the process and always asked if we had questions. Kevin Green was also very helpful, doing everyth of the sale. He kept in touch with us throughout the process and always asked if we had questions. Kevin Green was also very helpful, doing everything he could to make sure this was a great experience for us and that we had everything we needed. Both of these guys were top notch. This is the second car we've purchased from Gerald and we will continue to recommend Gerald to others and to make it our first choice in the future. More