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Germain BMW of Naples
Naples, FL
2,785 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,785 reviews
May 22, 2026
Great service as always. Our service manager Tona always does a great job at Germaiin BMW. Our service manager Tona always does a great job at Germaiin BMW. More
by Art
Employees Worked With
May 20, 2026
Corey was my service advisor, he always does an amazing job getting me in and out job getting me in and out More
by Jesús M.
Employees Worked With
May 19, 2026
Rhoel accommodated by needed for a rapid service visit and need to get to an important doctor visit and need to get to an important doctor visit More
by troutdr38
Employees Worked With
May 14, 2026
Asena Darcin our sales rep was a pleasure to work with. She helped us find a win-win deal on a new vehicle and we actually drove off the lot with registered plates 2 hours after walking into the dealership She helped us find a win-win deal on a new vehicle and we actually drove off the lot with registered plates 2 hours after walking into the dealership for the first time. We will use them again in the future. More
by Steve
Employees Worked With
Asena Darcin
May 13, 2026
Untrustworthy Made a deposit on a car. Asked them three times over town months before arrival if this was final price I was told yes One or two weeks before delivery I was told there was Asked them three times over town months before arrival if this was final price I was told yes One or two weeks before delivery I was told there wasa $9100 Charge of which they were unaware Visting them it was very clear they couldsell the car for more than list price and they wanted out of the sale. Delaer can not be trusted More
by arosoff2
Employees Worked With
May 12, 2026
Im very happy the dealer team. Very professionals. Im very impressed how fast they processed my purchase. Very professionals. Im very impressed how fast they processed my purchase. More
by Noel
Employees Worked With
May 08, 2026
Rhoel Gray always does a great job caring for his customers. Been with him for eight years plus!! customers. Been with him for eight years plus!! More
by kevinf
Employees Worked With
May 01, 2026
First I was impressed with the dealership and the process of purchasing a car. It has been over a month and my tags expire in May. I went to the license plate bureau to get my new tags. I was directed to con of purchasing a car. It has been over a month and my tags expire in May. I went to the license plate bureau to get my new tags. I was directed to contact the dealership. If has been over a month since my purchase and have not received my tag renewal, I have called the dealership on four separate occasions. I have been told each time they are in a meeting. This is poor customer service after the fact. I would just like a follow up phone call. Germain BMW followed up with me and apologized that this occurred. Thank you very much. I look forward to future business with you. More
by bruce.gastineau
Employees Worked With
Javier
April 24, 2026
My car was serviced by Rhoel Gray on April 2026. Rhoel provided excellent service and explained my repairs. It’s refreshing to know GREAT customer service still exist. Thank you Rhoel Gray. Joel Rhoel provided excellent service and explained my repairs. It’s refreshing to know GREAT customer service still exist. Thank you Rhoel Gray. Joel More
by Hollocherj
Employees Worked With
April 22, 2026
I brought the car in for routine maintenance and once again left completely satisfied with the service and experience with Rhoel Gray and the rest of the service department. It was also my first visit si again left completely satisfied with the service and experience with Rhoel Gray and the rest of the service department. It was also my first visit since the remodeling of the facility, and I found the upgrades and comfort level provided to be top notch. More
by williamrdsx
Employees Worked With
