Germain BMW of Naples

Germain BMW has consistently excelled in the purchase/lease process over the years. Purchased my first car there in 2013. The service is excellent timely and explained in detail. purchase/lease process over the years. Purchased my first car there in 2013. The service is excellent timely and explained in detail. More

Our Service manager, Jeremy Bongle, consistently provides exceptional service. He is the reason we keep coming back to Germain BMW and will continue to purchase cars from this dealership. exceptional service. He is the reason we keep coming back to Germain BMW and will continue to purchase cars from this dealership. More

I purchased a new 2026 BMW 530I from Germain BMW North. After ten months the car is performing perfectly, The dealership sales department is less than desirable, the sales person was nice and professional. After ten months the car is performing perfectly, The dealership sales department is less than desirable, the sales person was nice and professional. However, I've not received any communication from her since my purchase! I've called the service department once for basic information and could not connect with a human being. After calling again I finally got through to a receptionist who attempted to connect me with a service advisor, the call went into voice mail, very disappointing. I doubt if I'll keep the car very long and will not be returning to Germain. It seems like they take your money and forget you, I've always driven American Luxury vehicles and thought I'd try a BMW, I guess I'll return to Cadillac after this car. More

Consistent good and timely service each time I bring my car in for oil change service. This time it was a last minute, late in the day appointment and I was in and out in no time! Thank you! Tona is rema car in for oil change service. This time it was a last minute, late in the day appointment and I was in and out in no time! Thank you! Tona is remarkable! More

Germain BMW were very easy to deal with. Everyone at the dealership was very accommodating and answered my questions very quickly. My Client Advisor was Asena Darcin. She helped me negotiate Everyone at the dealership was very accommodating and answered my questions very quickly. My Client Advisor was Asena Darcin. She helped me negotiate a fair price, therefore allowing me to lease my X3. More

Lead by your #1 service advisor, Chuck Griffith the entire team was great! The dealership was welcoming and attractive. entire team was great! The dealership was welcoming and attractive. More

Germain BMW and in particular Chris went out of their way to make my decision between two different models as easy as possible. His approach was extremely professional with no pressure. Chris took his time t to make my decision between two different models as easy as possible. His approach was extremely professional with no pressure. Chris took his time to answer all of my concerns and helped me find the correct car for my needs. I highly recommend them if you are in the market for a car. Their effort and professional approach was greatly appreciated. Thanks so much. More

My service visits with Chuck Griffith are always are a 1st class experience.The whole team does an excellent job a special thanks to Kent detail shop mang. 1st class experience.The whole team does an excellent job a special thanks to Kent detail shop mang. More

I always receive excellent assistance from Rhoel who makes every scheduled service visit be a breeze. Great atmosphere and work from everyone. makes every scheduled service visit be a breeze. Great atmosphere and work from everyone. More

The service technician and staff were very knowledgeable. The highlight of each service visit comes down to the friendly staff and service tech videos. The videos themselves help the customer make informed d The highlight of each service visit comes down to the friendly staff and service tech videos. The videos themselves help the customer make informed decisions based on technician commentary regarding the state of the vehicle. More