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Germain BMW of Naples
Naples, FL
2,785 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,785 reviews
June 29, 2010
Jim McGinn is a class act...very easy to work with and enjoyable to be with. He is quick to follow up on information requests and is never out of touch. He is also very knowledgable about the BMW produc enjoyable to be with. He is quick to follow up on information requests and is never out of touch. He is also very knowledgable about the BMW product, but also about competitive product. He is very frank and honest, which is truly refreshing. More
by 9480laken
Employees Worked With
JIm McGinn, Jim McGinn
June 29, 2010
When thinking about a car, a friend told me he just dealt with the only car salesman he ever liked, Jim McGinn. Jim followed up with me after my initial call, and again after my first visit without being (s with the only car salesman he ever liked, Jim McGinn. Jim followed up with me after my initial call, and again after my first visit without being (sorry) an obnoxious sales person. He found me a car that was within my budget with the features and colors I asked for. He was polite and respectful as well. I can well afford to pay for my own car and house, but there are few car salesMEN that seem to realize this. Jim did, but the jerk at another dealership did not. Because of the way I was treated at the Fort Myers dealership, it wasn't an option for me to buy my car from them. For my next car, I will go back to Jim. More
by kennelyn
Employees Worked With
Jim McGinn, Jim McGinn
June 27, 2010
We have been looking for a new car for now over 1 year and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myse and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myself have been to Germain BMW several times to discuss a purchase/lease and to test drive different models and each time was treated with both a professional & curtesy manner. I am person with a thousand questions and each one was answered without any problem. As far as my wife and I are concerned Germain BMW of Naples and especially Jim McGinn should be commended for their outstanding professionalism with dealing with each customer as if they were family. We have now purchased a 2011 135i convertible and will now always be a BMW car owner. Robert P. & Doris R. Castronova More
by my3cortney
Employees Worked With
Jim McGinn, Jim McGinn
June 22, 2010
I have ranked Jeff Birr with the highest marks available because he was able to find the exact car I wanted in a timely manner at the right price. I look forward to dealing with Germain BMW of Naples in th because he was able to find the exact car I wanted in a timely manner at the right price. I look forward to dealing with Germain BMW of Naples in the future because of their great customer service. More
by shelleywalker
Employees Worked With
Jeff Birr
December 09, 2004
If all BMW service centers were this bad BMW would go out of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go e of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go elswhere unless poor treatment and getting your car back in worse shape than you brought it in sound appealing.<br>We never went back, and after switching dealers we realized just how bad they really are and at lease end we turned in the car to another dealer as well.<br>My statement here is actually toned down as my disgust with them would require harsher language to portray properly. More
by audio1
Employees Worked With
Mike Hamilton
