Germain BMW of Naples

We have had three BMWs from Germain in the past and have known of Mr. McGinn for many years. Yet, this time we dropped by the show room and asked him to help us locate what we wanted. Mr. Jim McGinn hel known of Mr. McGinn for many years. Yet, this time we dropped by the show room and asked him to help us locate what we wanted. Mr. Jim McGinn helped us purchase a used '08 BMW convertible that was exactly what we had been looking for. We found it on your website before Jim even knew it was on the used car lot across the street. We arranged a test drive for that day and purchased it with a trade in. We drove away in our new car that same evening and have enjoyed it ever since. The experience was very satisfying and we have called on him to help us look for another BMW, '08 Series 535. We are hoping to get lucky again. Jim is a very nice person and good salesman. He is anxious to help answer questions and knows how to get things done. It truly was/is comforting to be able to talk honestly with a knowledgeable person when making an expensive purchase. Jim is unique in that he listens to what you say and want. He keeps track of his progress with your request and then gets back to you when he has an idea or information. Sure it's his job but he always has a smile and appropriately handles his customers. In fact he goes out of his way to make buying a car pleasurable. A happy customer is a repeat customer. Thanks for asking. More

We would not think of buying a car anywhere else except German BMW specifically because of James McGinn, our salesperson and Bill the Service Manager. Both are exceptional employees that take excellent car German BMW specifically because of James McGinn, our salesperson and Bill the Service Manager. Both are exceptional employees that take excellent care of us. We always shop for the best deal on every car we purchase and Jim McGinn has always offered us the best deal. He is also helpful in helping us select the appropriate options for us. Bill, the Service Manager is as good as it gets. I feel like he rolls out the red carpet whenever we come in and always extends himself. All the way around it is an excellent experience and deserves loyalty. More

Absolutely painless to purchase a vehicle 1200 miles away. It was extremely easy and a great experience. The vehicle showed up on time, as ordered without any problems. I have purchased three vehicle away. It was extremely easy and a great experience. The vehicle showed up on time, as ordered without any problems. I have purchased three vehicles this way and would have no hesitation in buying another. More

In my 40 years of purchasing cars, Jim is by far the best salesperson I have dealt with. I was actually going to buy my car from another dealership and stopped in to see what they had on the lot. Once I met salesperson I have dealt with. I was actually going to buy my car from another dealership and stopped in to see what they had on the lot. Once I met Jim, I knew he was the person I would buy the car from. He is a true professional and was and still is always available to help durning and after the sale. Jim is a class act and I highly recommend him as a salesperson. More

We visited Germain BMW and Jim McGinn in particular when we were looking to buy my wife's Z4. Germain BMW and Jim have been very generous to The Humane Society Naples, our favorite charity, and because of we were looking to buy my wife's Z4. Germain BMW and Jim have been very generous to The Humane Society Naples, our favorite charity, and because of their involvement in the community we decided to give them our business and recommend them to anyone that is interested in a new or used vehicle. More

Of all of the BMW dealers with whom I have dealt (my current BMW 750 is my 4th), Germain (and specifically Jim McGinn)has provided the best overall experience. I was referred to Jim by a friend who has current BMW 750 is my 4th), Germain (and specifically Jim McGinn)has provided the best overall experience. I was referred to Jim by a friend who has had simialr experience. Jim is a true professional who values his customer and goes out of his way to help. More

Our recent experience at Germain BMW was outstanding, and we would highly recommend this dealership. My husband and I have leased many vehicles over the years and were most impressed with our recent BMW X5 l we would highly recommend this dealership. My husband and I have leased many vehicles over the years and were most impressed with our recent BMW X5 lease experience. General Manager, Flavio Galasso, was extremely courteous and went above and beyond to lead us in the right direction. JJ birr was meticulous in meeting the specifications of the car that we wanted. He was very knowledgeable and took extra time explaining the options and showing us how to maximize the features once the car was delivered. Again, we are extremely pleased with our new vehicle, but more importantly with the service that we received before, during, and after the leasing process. More

Jim is a very knowlegable salesman and he listens to his customer needs.He has a good grasp on the details of the various models that BMW is building. Coupled with the knowledge of my needs working with Jim customer needs.He has a good grasp on the details of the various models that BMW is building. Coupled with the knowledge of my needs working with Jim makes it easy to find and purchase the automobile that I need. More

We bought several cars from Jim at Germain and were delighted with his service. He was always attentive,prompt and friendly. I have recommended him to several friends interested in purchasing a BMW. I delighted with his service. He was always attentive,prompt and friendly. I have recommended him to several friends interested in purchasing a BMW. I would not do that if I had any doubt that Jim would provide excellent service with a smile. When i buy my next BMW I will insist Jim be my salesperson. More

Germain and Jim made my car buying very seamless with a high degree of customer satisfaction. Jim provided promt cusotmer service which made my purchase very smooth. I am in the service business and know high degree of customer satisfaction. Jim provided promt cusotmer service which made my purchase very smooth. I am in the service business and know the importance of customer service and was very pleased with the professionalism and quality of the service I received. More