Germain BMW of Naples

When thinking about a car, a friend told me he just dealt with the only car salesman he ever liked, Jim McGinn. Jim followed up with me after my initial call, and again after my first visit without being (s with the only car salesman he ever liked, Jim McGinn. Jim followed up with me after my initial call, and again after my first visit without being (sorry) an obnoxious sales person. He found me a car that was within my budget with the features and colors I asked for. He was polite and respectful as well. I can well afford to pay for my own car and house, but there are few car salesMEN that seem to realize this. Jim did, but the jerk at another dealership did not. Because of the way I was treated at the Fort Myers dealership, it wasn't an option for me to buy my car from them. For my next car, I will go back to Jim. More

We have been looking for a new car for now over 1 year and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myse and have test drived many different cars, Mercedes, Audi, Lexus and many more and always still felt that the BMW was the better car. My wife and myself have been to Germain BMW several times to discuss a purchase/lease and to test drive different models and each time was treated with both a professional & curtesy manner. I am person with a thousand questions and each one was answered without any problem. As far as my wife and I are concerned Germain BMW of Naples and especially Jim McGinn should be commended for their outstanding professionalism with dealing with each customer as if they were family. We have now purchased a 2011 135i convertible and will now always be a BMW car owner. Robert P. & Doris R. Castronova More

If all BMW service centers were this bad BMW would go out of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go e of business. These are the most obnoxious and non-customer friendly people my wife and I have ever encountered. Save yourself the headache and go elswhere unless poor treatment and getting your car back in worse shape than you brought it in sound appealing.<br>We never went back, and after switching dealers we realized just how bad they really are and at lease end we turned in the car to another dealer as well.<br>My statement here is actually toned down as my disgust with them would require harsher language to portray properly. More