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Germain BMW of Naples
Naples, FL
2,785 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,785 reviews
March 09, 2026
Our service advisor, Rhoel Gray was very helpful and efficient getting my recall service taken care of! efficient getting my recall service taken care of! More
by Shirl
Employees Worked With
March 07, 2026
Oscar Matamoros was absolutely excellent! ! He was very caring and understanding. He was thorough and gracious to my husband and I. We really appreciate it doing business with him. He is an ex ! He was very caring and understanding. He was thorough and gracious to my husband and I. We really appreciate it doing business with him. He is an excellent salesman besides being a wonderful person. More
by Joannegd2000
Employees Worked With
March 06, 2026
The service department is excellent, and we appreciate the efforts from Chuck Griffith. His communication skills have made it easy to get through the switch board. the efforts from Chuck Griffith. His communication skills have made it easy to get through the switch board. More
by jwagner140
Employees Worked With
March 03, 2026
The service management of Chuck Griffith at Germain BMW in Naples makes it worth buying a car there. He's the best. in Naples makes it worth buying a car there. He's the best. More
by dennis_muchmore
Employees Worked With
February 28, 2026
Service was great! Jeremy Bongle my service rep always provides outstanding service. Absolutely love the service provided at Germain BMW. Thank you. Jeremy Bongle my service rep always provides outstanding service. Absolutely love the service provided at Germain BMW. Thank you. More
by weaverkelly8787
Employees Worked With
February 26, 2026
Representative Cory managed my matter professionally and I am pleased with the outcome on this service visit. I am pleased with the outcome on this service visit. More
by jg
Employees Worked With
February 20, 2026
We were traveling from out of town and our BMW had a number of issues that came up on our ride. I explained the issue to Rhoel Gray at Germaine BMW and he very graciously got us in and was able to accom number of issues that came up on our ride. I explained the issue to Rhoel Gray at Germaine BMW and he very graciously got us in and was able to accommodate our necessary repairs before our trip home. Rhoel and everyone at this dealership were very understanding and exemplary in making the repairs and we felt confident in our ride home through rain, sleet and snow. A big thank you to the Germain team in Naples, FL from two weary travelers! More
by Murphys
Employees Worked With
February 20, 2026
I highly recommend the Germain BMW dealership if you're interested in a new BMW. I worked with the salesman Milan Stanisic and found him to be knowledge, honest and interested in what I was looking for in interested in a new BMW. I worked with the salesman Milan Stanisic and found him to be knowledge, honest and interested in what I was looking for in an automobile. I was very comfortable in dealing with Milan and believe I got a fair deal. More
by jim_alu
Employees Worked With
Milan Stanisic
February 17, 2026
Easy to get appt scheduled and wait time is exactly as described. Comfortable waiting room described. Comfortable waiting room More
by cpullano
Employees Worked With
February 07, 2026
Service was great. Rhoel Grey ervice rep was outstanding. In attitude and exceptional follow up. Rhoel Grey ervice rep was outstanding. In attitude and exceptional follow up. More
by Bcarguy
Employees Worked With
