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Germain BMW of Naples
Naples, FL
2,807 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,807 reviews
May 26, 2026
Corey Hespeler was great to work with! Great customer service skills and very knowledgeable. Takes pride in work and is very accommodating. Great customer service skills and very knowledgeable. Takes pride in work and is very accommodating. More
by zebniak.paul
Employees Worked With
May 23, 2026
While we continue to be extremely frustrated and disappointed with the extensive reliability problems of our 2024 BMW X5 hybrid which has less than 15,000 miles on it I must sing high praises for ou disappointed with the extensive reliability problems of our 2024 BMW X5 hybrid which has less than 15,000 miles on it I must sing high praises for our service advisor. Charles Griffith at Germain BMW, as he always listens is very attentive and gets items with the car addressed in a timely fashion. While the overall. product and it’s reliability and continued problems, continues to be very frustrating and unacceptable at this price point and with the BMW name Charles Griffith continues to always exceed expectations and perform at an extremely high level, disappointing that the product itself cannot exceed expectations and perform at a level higher than expectation consistently as Mr. Griffith does More
by fldrjoe
Employees Worked With
May 22, 2026
Great service as always. Our service manager Tona always does a great job at Germaiin BMW. Our service manager Tona always does a great job at Germaiin BMW. More
by Art
Employees Worked With
May 20, 2026
Corey was my service advisor, he always does an amazing job getting me in and out job getting me in and out More
by Jesús M.
Employees Worked With
May 19, 2026
Rhoel accommodated by needed for a rapid service visit and need to get to an important doctor visit and need to get to an important doctor visit More
by troutdr38
Employees Worked With
May 14, 2026
Asena Darcin our sales rep was a pleasure to work with. She helped us find a win-win deal on a new vehicle and we actually drove off the lot with registered plates 2 hours after walking into the dealership She helped us find a win-win deal on a new vehicle and we actually drove off the lot with registered plates 2 hours after walking into the dealership for the first time. We will use them again in the future. More
by Steve
Employees Worked With
Asena Darcin
May 13, 2026
Untrustworthy Made a deposit on a car. Asked them three times over town months before arrival if this was final price I was told yes One or two weeks before delivery I was told there was Asked them three times over town months before arrival if this was final price I was told yes One or two weeks before delivery I was told there wasa $9100 Charge of which they were unaware Visting them it was very clear they couldsell the car for more than list price and they wanted out of the sale. Delaer can not be trusted More
by arosoff2
Employees Worked With
May 12, 2026
Im very happy the dealer team. Very professionals. Im very impressed how fast they processed my purchase. Very professionals. Im very impressed how fast they processed my purchase. More
by Noel
Employees Worked With
May 08, 2026
Rhoel Gray always does a great job caring for his customers. Been with him for eight years plus!! customers. Been with him for eight years plus!! More
by kevinf
Employees Worked With
May 01, 2026
First I was impressed with the dealership and the process of purchasing a car. It has been over a month and my tags expire in May. I went to the license plate bureau to get my new tags. I was directed to con of purchasing a car. It has been over a month and my tags expire in May. I went to the license plate bureau to get my new tags. I was directed to contact the dealership. If has been over a month since my purchase and have not received my tag renewal, I have called the dealership on four separate occasions. I have been told each time they are in a meeting. This is poor customer service after the fact. I would just like a follow up phone call. Germain BMW followed up with me and apologized that this occurred. Thank you very much. I look forward to future business with you. More
by bruce.gastineau
Employees Worked With
Javier
