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Germain BMW of Naples
Naples, FL
2,397 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,397 reviews
March 29, 2024
Had follow-up work done on my X5 SUV a couple of days past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you t past and was very well taken care of. The maintenance people completed all work on a timely basis fixing my issue completely. A special thank you to my service manager, Jeremy Bongle, for keeping in touch as well as sending detailed information. A great dealership with excellent follow-up and people very polite and caring! THank you! More
by Gary G
Employees Worked With
Helpful March 28, 2024
Another exceptional service visit at Germain BMW of Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous Naples, FL. Our Service Advisor (Jeremy Bongle) is a pleasure to work with and extremely professional. He makes what could be an otherwise arduous task, enjoyable. More
by 9991Rookery
Employees Worked With
March 28, 2024
My service advisor Chuck Griffith was simply outstanding - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW - keeping me informed of progress and making sure all went well. Perhaps the finest advisor in my many years of driving BMW More
by jwkneen93
Employees Worked With
March 27, 2024
They were efficient, polite and helpful. My service advisor Jeramy was helpful and friendly and knowledgeable My service advisor Jeramy was helpful and friendly and knowledgeable More
by efvail317
Employees Worked With
March 26, 2024
Jeremy Bongle gives us excellent service every time we come in. He is very professional and knowledgeable. come in. He is very professional and knowledgeable. More
by medbear20
Employees Worked With
March 26, 2024
Have always had excellent service Germaine BMW North. Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have s Staff very friendly. My service contact Rhoel Gray has always done a great job of explaining any issues at hand. Germaine should be proud to have such a dedicated employee. More
by Teri
Employees Worked With
Rhoel Gray
March 25, 2024
David Brown was an excellent representative. He showed the car, negotiated the terms and completed the paperwork easily and quickly. He showed the car, negotiated the terms and completed the paperwork easily and quickly. More
by jkinds
Employees Worked With
March 22, 2024
This is the absolute cleanest service area I have found in any dealership I’ve visited, they are attentive to your needs and very responsive to any concerns I’ve had in any dealership I’ve visited, they are attentive to your needs and very responsive to any concerns I’ve had More
by Brad Smith
March 20, 2024
I was provided excellent service. My advisor, George, was great. Very happy with this dealership! My advisor, George, was great. Very happy with this dealership! More
by Kristen
Employees Worked With
March 20, 2024
George Donovan never fails to provide excellent personal service. Germain BMW is lucky to have him. service. Germain BMW is lucky to have him. More
by rvonohlen
Employees Worked With
