Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Germain BMW of Naples
Naples, FL
2,785 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,785 reviews
December 31, 2025
Excellent service and staff from set up to loaner to service to pick up and leave service to pick up and leave More
by ritapisa
Employees Worked With
December 30, 2025
Kenneth Bednar, Jr was exceptional! He related well with us. Worked to get us the best deal. He related well with us. Worked to get us the best deal. More
by sooz99
December 27, 2025
Excellent, efficient sales process. Helpful service department. Always available for questions. Klevis Toska was our sales representative and he was excellent. Helpful service department. Always available for questions. Klevis Toska was our sales representative and he was excellent. More
by Racketr
December 26, 2025
Car had an engine malfunction code and I showed up mid-day without an appointment. Despite the fact that it was extremely busy, I received very quick attention. Although I hadn’t been to Germain in a mid-day without an appointment. Despite the fact that it was extremely busy, I received very quick attention. Although I hadn’t been to Germain in about 3 years, my service advisor, Tona Zarelli, took charge. I had a preliminary diagnosis within a few hours and then she pushed through the repair to meet a very tight deadline that we needed to meet. Communication was excellent throughout. Five star service! More
by Biker Keith
Employees Worked With
December 24, 2025
Hi there, Tona Zarrelli was not only professional. She was very caring and considerate with every detail of the work and times spent. Truthfully, she would be the reason why I would return to the BMW She was very caring and considerate with every detail of the work and times spent. Truthfully, she would be the reason why I would return to the BMW dealership. More
by Joannegd2000
Employees Worked With
December 23, 2025
Christian Saylor at Germain BMW in Naples was a pleasure to deal with. Very knowledgeable and made the sales process seamless. to deal with. Very knowledgeable and made the sales process seamless. More
by ttavenner
December 20, 2025
Tona zarelli took care of everything very quickly and had my wife on her way in notice. 👍👍 my wife on her way in notice. 👍👍 More
by rob.servidio
Employees Worked With
December 20, 2025
Jeremy Bogle is very professional and accommodating . He solved a scheduling issue for me and my car was ready exactly when I needed it. All services were preformed to my satisfaction and the car was spa He solved a scheduling issue for me and my car was ready exactly when I needed it. All services were preformed to my satisfaction and the car was sparkling clean when I got it back. More
by Craig Brush
December 18, 2025
Great service from, Tona Zarrelli, she makes scheduling appointments a breeze and keeps me informed of the status of our BMW 430 I. appointments a breeze and keeps me informed of the status of our BMW 430 I. More
by rns1351
Employees Worked With
December 18, 2025
Christine (Chris) Barta did an excellent job. Very personable, took time to explain what was needed, and quickly responded to a post-visit question I had. Highly recommended. Very personable, took time to explain what was needed, and quickly responded to a post-visit question I had. Highly recommended. More
by acs
Employees Worked With
