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Germain BMW of Naples
Naples, FL
2,806 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services.
If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,197 service reviews
October 23, 2026
I always receive excellent assistance from Rhoel who makes every scheduled service visit be a breeze. Great atmosphere and work from everyone. makes every scheduled service visit be a breeze. Great atmosphere and work from everyone. More
by hhugohh
Employees Worked With
October 19, 2026
The service technician and staff were very knowledgeable. The highlight of each service visit comes down to the friendly staff and service tech videos. The videos themselves help the customer make informed d The highlight of each service visit comes down to the friendly staff and service tech videos. The videos themselves help the customer make informed decisions based on technician commentary regarding the state of the vehicle. More
by Hao
Employees Worked With
October 19, 2026
Rhoel took very good care of me and my X5 for its 3-year annual service as usual. Since I had a minor water leak, he arranged a loaner for the 24 hours it took to repair. Thank you Rhoel. annual service as usual. Since I had a minor water leak, he arranged a loaner for the 24 hours it took to repair. Thank you Rhoel. More
by TomK
Employees Worked With
October 16, 2026
No words can describe how great this dealership is service and personnel are outstanding in every way. service and personnel are outstanding in every way. More
by peterjdasilva
October 14, 2026
Tona was personable and professional. We love her service and assistance. She is an exceptional employee. The whole crew is great. Joe greeted us in service for or scheduled oil change. We love her service and assistance. She is an exceptional employee. The whole crew is great. Joe greeted us in service for or scheduled oil change. We needed 2 rear tires as explained by Tona. Service was quick and efficient. More
by barry_w
Employees Worked With
October 08, 2026
Taken in right away and greeted very fast and friendy. told where to go to get help with my problem told where to go to get help with my problem More
by jmathome47
Employees Worked With
October 08, 2026
Picked up a screw in left front tire. Stopped into Germain BMW and was immediately taken care of by Service Dept. Rhoel Gray quickly processed the paperwork and new tire is working fine Stopped into Germain BMW and was immediately taken care of by Service Dept. Rhoel Gray quickly processed the paperwork and new tire is working fine. More
by et
Employees Worked With
October 07, 2026
Rhoel is always friendly and a pleasure to work with in the Service Department. Thanks Rhoel! the Service Department. Thanks Rhoel! More
by jlisaak1
Employees Worked With
October 06, 2026
Recall on starter was easily scheduled and completed on time as were additional required maintenance services. time as were additional required maintenance services. More
by rjcjr64
Employees Worked With
October 03, 2026
The job was done on time in a quality manner that was excellent. Mr. Bongle is a pro! Thx. BES excellent. Mr. Bongle is a pro! Thx. BES More
by Bruce
Employees Worked With
